Top Senior Customer Success Jobs in Austin, TX

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

Lead the Customer Success organization, ensuring customer satisfaction, engagement, and retention. Drive improvements in customer outcomes and manage a high-performing team.

The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.

Lead and develop Customer Success teams, oversee Enterprise customer journeys, drive Growth Retention Rate and Net Revenue Retention, and ensure exceptional customer experiences.