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Top Senior Customer Success Jobs in Austin, TX

2 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead the Customer Success Manager team, ensuring customer satisfaction by mentoring staff and driving adoption of Cloudflare solutions through collaboration with various teams.
Top Skills: Cloudflare SolutionsCspNetworkingSecurity
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
98K-148K Annually
Senior level
98K-148K Annually
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
As a Senior Customer Success Manager, you will build relationships, onboard clients, and drive product adoption, managing technical issues and project plans while advocating for customer success.
Top Skills: SaaS
Reposted 7 Days AgoSaved
In-Office
Austin, TX
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
Lead and develop Customer Success teams, oversee Enterprise customer journeys, drive Growth Retention Rate and Net Revenue Retention, and ensure exceptional customer experiences.
Top Skills: Ai ToolsSaaS
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
The Senior Digital Customer Success Strategy Manager will develop AI-powered customer success strategies, manage CS teams, and improve key performance metrics such as retention and product usage.
Top Skills: AIMachine Learning
Reposted 4 Hours AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted YesterdaySaved
Remote
Austin, TX
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted YesterdaySaved
Remote or Hybrid
Austin, TX
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
2 Days AgoSaved
Remote or Hybrid
Austin, TX
136K-175K Annually
Senior level
136K-175K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead a team of Enterprise Customer Success Managers, manage enterprise account portfolios, and drive client retention and expansion through relationship management and data analysis.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
Reposted 2 Days AgoSaved
Remote or Hybrid
Austin, TX
72K-154K Annually
Senior level
72K-154K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.
Top Skills: AsanaJIRASalesforce
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
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Reposted 4 Days AgoSaved
Remote or Hybrid
Austin, TX
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 15 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
eCommerce
The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.
16 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will drive operational strategies for high-value partners, promote retention, and ensure optimal payment solutions, while improving overall partner experiences through data analysis and collaboration with internal teams.
Top Skills: APIsWebhooks
Reposted 6 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
7 Days AgoSaved
Remote or Hybrid
Austin, TX
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills: Crm SoftwareCustomer Success Strategies
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
18 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Real Estate • Security • Software • Cybersecurity • PropTech
The Senior Customer Success Manager supports enterprise and mid-market clients through their post-sale lifecycle, driving customer engagement, adoption of solutions, and renewal revenue growth.
Top Skills: AICrmsCspsGainsightSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
Reposted 9 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.
Top Skills: Adobe AnalyticsAnalyticsCloud-Based SolutionsData ScienceDigital MediaGa4Programmatic Media
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
10 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted 21 Days AgoSaved
In-Office
Austin, TX
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Big Data • Information Technology • Software • Analytics • Energy
Manage customer relationships in the energy sector, driving sales growth through account management, upselling, and collaboration with technical teams.
Top Skills: Data AnalyticsGenerative Ai
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