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Top Senior Level Customer Success Jobs in Austin, TX

Canva Logo
Canva

Public Sector Customer Success Manager

12 Hours Ago
Austin, TX
Hybrid
5,000 Employees
Senior level
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5,000 Employees
Senior level
Cloud • Digital Media • Machine Learning • Mobile • Software • Design
As a Public Sector Customer Success Manager at Canva, you will enhance customer satisfaction and engagement by managing post-sale relationships, driving account growth, and identifying product opportunities. You'll work closely with customers in the Public Sector to understand their objectives, improve their use of Canva, and ensure they are aware of new features and benefits.
Top Benefits:
401-K
401-K Matching
Company Equity
+56 More
SailPoint Logo
SailPoint

Sr. Cloud Support Engineer

2 Days Ago
Austin, TX
Remote
1,647 Employees
72K-133K Annually
Senior level
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1,647 Employees
72K-133K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Automation
The Sr. Cloud Support Engineer provides post-implementation technical support for SailPoint's IdentityNow, resolving complex client issues and ensuring customer satisfaction. Responsibilities include managing tickets, collaborating with internal teams, and facilitating customer knowledge sharing.
Top Benefits:
401-K
401-K Matching
Company Outings
+37 More
WISE Logo
WISE

HRIS Functional Specialist

2 Days Ago
Austin, TX
Hybrid
5,000 Employees
Senior level
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5,000 Employees
Senior level
Fintech • Mobile • Payments • Software • Financial Services
The HRIS Functional Specialist will manage and optimize the People Tools tech stack at Wise, overseeing HR system performance, maintenance, and process efficiencies. Responsibilities include managing support queries, providing technical solutions, supporting system upgrades, and building reports. The role involves consulting with leaders to implement technology solutions that enhance operational efficiency and compliance while providing excellent customer service and training for the People team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+40 More

Featured Jobs

CDW Logo
CDW

Google CS Specialist K12

3 Days Ago
Austin, TX
Remote
15,100 Employees
50K-78K Annually
Senior level
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15,100 Employees
50K-78K Annually
Senior level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
In this role, you will represent CDW's Google solutions in the K12 education market, building relationships and supporting account management. Key responsibilities include executing growth plans, generating leads, and assisting clients with adopting Google solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+44 More
Braze Logo
Braze

Senior Customer Success Manager, Global SMB

4 Days Ago
Austin, TX
Hybrid
1,500 Employees
Senior level
Easy Apply
1,500 Employees
Senior level
Marketing Tech • Mobile • Software
As a Senior Customer Success Manager at Braze, you will guide SMB clients in utilizing their investment in Braze effectively. Your responsibilities include managing client relationships, driving product adoption, providing strategic recommendations, delivering product expertise, and collaborating with cross-functional teams to enhance customer experience and support.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
Navan Logo
Navan

Enterprise Customer Success Manager

5 Days Ago
Austin, TX
Hybrid
3,000 Employees
Senior level
Easy Apply
3,000 Employees
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager is responsible for ensuring key strategic customers receive maximum value from the platform. This includes onboarding new customers, conducting training, and driving customer adoption and satisfaction. The role will work closely with C-suite executives and collaborate with various company teams to enhance customer retention and address their needs effectively.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+53 More
Findhelp Logo
Findhelp

Manager, Customer Success

5 Days Ago
Austin, TX
Hybrid
197 Employees
115K-135K Annually
Senior level
Easy Apply
197 Employees
115K-135K Annually
Senior level
Healthtech • Social Impact • Software
Lead and develop the Customer Success team, ensuring effective client relationship management and adoption of the findhelp platform. Oversee team members, advocate for clients, participate in hiring, and collaborate across departments to foster growth and improve operations.
Top Benefits:
401-K
Company Equity
Dental Insurance
+23 More
CertifID Logo
CertifID

Customer Success Manager

5 Days Ago
Austin, TX
Hybrid
111 Employees
Senior level
Easy Apply
111 Employees
Senior level
Real Estate • Security • Software
As a Customer Success Manager at CertifID, you will manage a portfolio of Mid-Market and SMB customers, ensuring successful onboarding, ongoing engagement, and customer satisfaction. You will drive product adoption, conduct training, and act as a trusted advisor, while fostering strong relationships and mitigating risks to retention.
Top Benefits:
401-K
401-K Matching
Company Equity
+53 More
Pluralsight Logo
Pluralsight

Director, Customer Success

5 Days Ago
Austin, TX
Remote
1,700 Employees
173K-193K Annually
Senior level
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1,700 Employees
173K-193K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Director of Customer Success is responsible for developing and executing customer success strategies that drive adoption and retention among a large customer base. This role involves coaching teams, fostering customer relationships, and collaborating with sales to ensure alignment and achieve retention goals.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+70 More
Cloudflare Logo
Cloudflare

Manager, Customer Success - Digital Native Americas

6 Days Ago
Austin, TX
Remote
3,900 Employees
166K-228K Annually
Senior level
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3,900 Employees
166K-228K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity
As the Manager of Customer Success at Cloudflare, you will lead a team focused on customer adoption and satisfaction, mentor Customer Success Managers, develop strategies for retention and growth, collaborate across teams, and drive improvements based on performance metrics and customer feedback.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+60 More
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