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Top Senior Customer Success Jobs in Austin, TX

Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
13 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 13 Days AgoSaved
Remote or Hybrid
Austin, TX
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills: APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
Reposted 13 Days AgoSaved
Remote
Austin, TX
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills: Google SuiteMS OfficePosSalesforce CRMSlack
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
86K-130K Annually
Senior level
86K-130K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
Reposted 15 Days AgoSaved
Remote or Hybrid
Austin, TX
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
Reposted 15 Days AgoSaved
Remote or Hybrid
Austin, TX
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 17 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
20 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
21 Days AgoSaved
Remote
Austin, TX
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Software
The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.
Top Skills: Ai ToolsSaaS
Reposted 4 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Business Intelligence • Consulting
As a Senior Associate, you'll enhance client journeys, design engagement systems, measure success through KPIs, and manage client relationships to drive revenue and retention.
Top Skills: Hubspot
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
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24 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
20 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
7 Days AgoSaved
Hybrid
Austin, TX
132K-150K Annually
Senior level
132K-150K Annually
Senior level
Software
Lead and develop the Customer Success Operations team, overseeing operational strategy, performance processes, data management, and cross-functional initiatives to drive predictable revenue outcomes.
Top Skills: OmniSalesforceVitally
Reposted 9 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager ensures customer satisfaction and adoption of the Writer product, managing relationships, onboarding, and renewals, while exceeding retention targets.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
Reposted An Hour AgoSaved
In-Office or Remote
Austin, TX
115K-155K Annually
Senior level
115K-155K Annually
Senior level
Hardware • Information Technology • Other • Software • Analytics
The Strategic Customer Success Manager will build long-term partnerships with clients in Transportation & Logistics, ensure value realization, drive retention, and influence customer practices using data insights.
Top Skills: Google SuiteSalesforce
Reposted 5 Hours AgoSaved
Remote
Austin, TX
108K-162K Annually
Senior level
108K-162K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Customer Success Manager will oversee customer engagement and retention, acting as a trusted advisor, promoting Guidewire solutions, and driving the growth of customer relationships in the P&C insurance sector.
Top Skills: AICloud Technologies
Reposted 6 Hours AgoSaved
Remote
Austin, TX
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Legal Tech
The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.
Top Skills: ExcelGoogle SheetsHubspotLookerTableauZendesk
Reposted 6 Hours AgoSaved
Remote
Austin, TX
77K-102K Annually
Senior level
77K-102K Annually
Senior level
Edtech • Software
The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.
Top Skills: Salesforce
Reposted 6 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
5-5 Annually
Senior level
5-5 Annually
Senior level
Security • Software
As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.
Top Skills: AWSAzureCiamGCPJavaJavaScriptJwtNode.jsOauth 2.0Openid ConnectPythonReactRest ApisSAML
Reposted 6 Hours AgoSaved
Remote
Austin, TX
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.
Top Skills: Grc SolutionsSaaS
Reposted 6 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Software
Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.
Top Skills: JIRASalesforce
YesterdaySaved
Remote
Austin, TX
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Artificial Intelligence • Edtech
As a Senior Customer Success Manager, you will lead strategic partnerships with schools, ensure adoption and engagement of MagicSchool's platform, and monitor success metrics to drive renewals and growth.
Top Skills: Salesforce,Gong
YesterdaySaved
Easy Apply
Remote
Austin, TX
Easy Apply
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Software
Lead and develop a team of Customer Success Managers to drive customer satisfaction and retention, while overseeing account relationships and data strategies.
Top Skills: Crm SoftwareSalesforce
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