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Top Senior Level Customer Success Jobs in Austin, TX

Reposted 11 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
Senior level
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you will manage post-sales activities, drive customer satisfaction, and foster relationships with key strategic customers and stakeholders, ensuring they maximize value from the platform.
Top Skills: Customer Success Platforms
Reposted 13 Days AgoSaved
Easy Apply
Hybrid
Austin, TX
Easy Apply
220K-260K Annually
Senior level
220K-260K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Lead and scale Udemy's Customer Success organization across the AMER region, focusing on retention, growth, and executive-level customer management.
Top Skills: Data AnalysisSaaS
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
109K-215K Annually
Senior level
109K-215K Annually
Senior level
Big Data • Cloud • Software • Database
The Technical Account Manager (TAM) at MongoDB serves as a primary technical resource for key customers, fostering strong relationships while resolving complex technical challenges and driving positive outcomes with MongoDB’s products.
Top Skills: AWSCi/CdGCPLinuxMicroservicesAzureMongoDBServerless Architectures
22 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Software • App development
The Customer Success Specialist ensures our AI estimates align with real-world construction needs, supports clients, creates training materials, and collaborates across teams to improve product offerings.
Top Skills: BuildertrendJobtreadJoistStack
9 Hours AgoSaved
Remote or Hybrid
Austin, TX
Senior level
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
As a Sr. Strategic Solutions Advisor, you will drive product adoption, manage executive engagements, develop training programs, and ensure account success for Fortune 500 customers.
Top Skills: Customer Relationship Management SoftwareSoftware
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Reposted 13 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
105K-162K
Senior level
105K-162K
Senior level
Security • Software • Cybersecurity • Automation
As a Solutions Architect at Drata, you will utilize technical expertise to support customer success by ensuring effective platform implementation and integration, enhancing customer understanding and self-sufficiency, and advocating for customer needs within the organization.
Top Skills: AWSAzureBashGCPJavaScriptJSONPythonReactRest ApisShellTypescriptUnix
13 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
150K-235K
Senior level
150K-235K
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage executive relationships with enterprise customers, drive compliance success, and ensure measurable progress through frameworks such as SOC 2 and ISO 27001.
Top Skills: CatalystJIRASalesforceSigma
YesterdaySaved
Easy Apply
Remote
Austin, TX
Easy Apply
110K-125K
Senior level
110K-125K
Senior level
Cloud • Information Technology • Security • Software
Manage customer relationships to drive product adoption, provide GRC expertise, track customer health, and conduct training for optimal use of Risk Cloud applications.
Top Skills: Cybersecurity FrameworksIso27001Nist 800-53Risk CloudSaas Applications
YesterdaySaved
Easy Apply
Remote
Austin, TX
Easy Apply
101K-149K
Senior level
101K-149K
Senior level
Consumer Web • Healthtech • Professional Services • Social Impact • Software
In this role, you'll ensure the satisfaction of healthcare partners, build relationships, leverage data for insights, and collaborate with internal teams to enhance strategies for partnership growth.
YesterdaySaved
Easy Apply
Remote
Austin, TX
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Fintech • Mobile • Payments • Professional Services • Software
Serve as an escalation point for complex issues, provide support and mentorship to junior members, and collaborate across departments on solutions.
Top Skills: APIsCSSHTMLIdxJavaScriptJIRASeoWixWordpress
YesterdaySaved
Remote or Hybrid
Austin, TX
95K-120K Annually
Senior level
95K-120K Annually
Senior level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager will build relationships with strategic fleet customers, lead adoption efforts, oversee renewals, and drive revenue growth through tailored success plans and customer engagement.
Top Skills: CRMSalesforce
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