Top Senior Customer Success Jobs in Austin, TX

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

The Customer Success Manager is responsible for B2B sales focusing on account management, contract renewal, lead generation, and expanding client relationships in the Midstream sector.

The Director of Strategic Customer Success leads relationships with key customers, driving retention and account growth through strategic partnerships and cross-functional collaboration.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.

The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

As a Customer Success Manager, you will lead customer onboarding, training, and support, aiming for high satisfaction and retention. Responsibilities include driving value, understanding client objectives, and collaborating with teams to enhance user adoption of the platform.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

Own post-sales journey for enterprise customers: lead onboarding and technical implementation, drive adoption and measurable outcomes, manage account strategy and retention, engage executives, collaborate across Sales, Product, Engineering, and advocate customer needs to influence product direction and expansion.

Lead the global Client Success organization, focusing on retention, renewals, and expansion while managing critical escalations and cross-functional collaboration.

The Senior Customer Success Manager will own the post-sales lifecycle, drive revenue retention, and develop strategies for customer success within cloud operations.

As a Senior Customer Success Engineer, you will design and implement automation strategies to enhance customer outcomes, unify technical documentation, and optimize AI support agents while serving as the first line of technical escalation during onboarding.

The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.

Manage long-term success of strategic, multi-location accounts by building executive relationships, driving product adoption, coaching users, managing enhancements, analyzing engagement KPIs, leading escalations, and presenting business reviews to reinforce product value.

Coach and develop a team of Customer Success Managers, manage escalations, drive retention, engagement and adoption, monitor customer and team metrics, implement scalable processes and best practices, partner cross-functionally to improve experience and operations, and occasionally travel for client engagements.

The Senior Customer Success Business Partner will manage enterprise customer relationships, driving ROI and adoption of Anaplan's platform while engaging with C-suite executives to help realize business value and facilitate expansions.