Top Senior Customer Success Jobs in Austin, TX

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Senior Associate, you'll enhance client journeys, design engagement systems, measure success through KPIs, and manage client relationships to drive revenue and retention.

Lead a team of Customer Success Managers, drive AI adoption, enhance customer outcomes, optimize performance, and manage cross-functional collaboration.

The Sr. Customer Success Manager ensures customers maximize value from Proofpoint products through guidance, health checks, and advocacy, driving successful deployments and renewals.

As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.

As a Senior Solutions Architect, you will engage with partners, drive new business opportunities, manage technical projects, and support sales with technical presentations and product demonstrations.

Manage long-term success of strategic accounts, enhance product adoption, analyze user engagement, and ensure customer satisfaction. Proactively manage multiple accounts while communicating effectively and solving problems.

Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.

Manage and lead a team of Mid-Market Customer Success Managers to enhance customer retention, growth, and satisfaction in the film and television production sector.

The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.

The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.

The Customer Success Manager will own carrier relationships, ensuring onboarding, engagement, and operational support, while driving platform growth and satisfaction.

The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.

Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.

Lead the Enterprise Customer Success team to ensure large customers derive value from Aspire's platform, focusing on engagement and retention strategies.

The Customer Success Manager at Federato will manage the post-sales experience, foster client relationships, and drive growth by utilizing data insights to meet customer needs and enhance product utilization.

The Customer Success Manager manages client relationships, drives product adoption, tracks renewal events, educates clients on best practices, and collaborates with the sales team to achieve goals.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

Lead and develop the Customer Success Operations team, overseeing operational strategy, performance processes, data management, and cross-functional initiatives to drive predictable revenue outcomes.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.