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Top Senior Customer Success Jobs in Austin, TX

21 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
Reposted 2 Days AgoSaved
In-Office
Austin, TX
118K-178K Annually
Senior level
118K-178K Annually
Senior level
Software
The AI Success Strategist is responsible for managing AI strategy and execution for customers, ensuring high satisfaction and adoption of Zendesk's AI-driven solutions, while aligning teams and driving measurable business impact.
Top Skills: Ai SolutionsAnalyticsProject ManagementZendesk
Reposted 2 Days AgoSaved
In-Office
Austin, TX
175K-206K Annually
Senior level
175K-206K Annually
Senior level
Software
As a Solutions Architect, you'll ensure customer success by designing streaming architectures, integrating solutions, and improving experiences with Redpanda products.
Top Skills: AnsibleAWSAzureCassandraGCPGoHadoopJavaJavaScriptKafkaKerberosKubernetesOauthOidcPythonSaslSparkTls
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Austin, TX
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 4 Days AgoSaved
In-Office or Remote
Austin, TX
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
Manage customer projects in manufacturing maintenance, ensuring satisfaction and expansion through operational excellence and training.
Top Skills: CbmCmms
Reposted 6 Days AgoSaved
In-Office or Remote
Austin, TX
75K-125K Annually
Senior level
75K-125K Annually
Senior level
Healthtech • Software
The Customer Success Manager will build and maintain high-value customer relationships, drive retention and education, influence product development, and collaborate cross-functionally to enhance customer experiences.
Top Skills: B2B Saas
7 Days AgoSaved
Hybrid
Austin, TX
Senior level
Senior level
Cybersecurity
The Enterprise Customer Success Manager will ensure customer satisfaction and success, collaborating with teams to maximize opportunities, onboard clients, and drive product adoption and renewal.
Top Skills: Active DirectoryCloud SecurityEndpoint ProtectionIamIdentity ManagementNetwork SecuritySFDCSIEMThreat IntelligenceZero-Trust
8 Days AgoSaved
In-Office or Remote
Austin, TX
Senior level
Senior level
AdTech • Marketing Tech
Lead client engagements for Measured's brands, managing relationships, delivering marketing analytics, and ensuring product adoption and optimization insights.
Top Skills: FacebookGoogle Analytics
Reposted 8 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Artificial Intelligence • Logistics • Transportation
Serve as primary advocate for strategic enterprise customers, managing onboarding, adoption, renewals, QBRs, and escalation. Track health, forecast renewals, synthesize product usage and feedback to drive retention and expansion, partner with Product/Sales/Marketing, and build scalable CS frameworks and playbooks.
Top Skills: CRMCs ToolingSalesforce
3 Hours AgoSaved
Remote
Austin, TX
150K-175K Annually
Senior level
150K-175K Annually
Senior level
Payments • Software
The Director of Customer Success will lead a team, define strategy, manage key accounts, and drive customer retention and growth in the life sciences industry.
Top Skills: CRMSalesforce
11 Hours AgoSaved
Remote
Austin, TX
Senior level
Senior level
Consumer Web
As a Revit Customer Success Manager, you'll support users by onboarding new customers, offering training, managing support requests, and assisting with pre-sales activities.
Top Skills: Construction IndustryMicrosoft SuiteRevit
15 Hours AgoSaved
Remote
Austin, TX
145K-235K Annually
Senior level
145K-235K Annually
Senior level
Information Technology • Software
The Senior Customer Success Manager will onboard customers, identify risks, provide technical guidance, build relationships, and drive renewals and expansions.
Top Skills: DevOps
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15 Hours AgoSaved
Remote
Austin, TX
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Software
The Enablement Manager will enhance execution across Sales and Customer Success teams, focusing on improving performance metrics, implementing structured enablement programs, and aligning strategy with field execution.
Top Skills: AIBiSalesforce
Reposted 17 Hours AgoSaved
Remote
Austin, TX
70K-100K Annually
Senior level
70K-100K Annually
Senior level
Computer Vision
As a Customer Success Manager, you'll drive adoption and retention for Enterprise clients, developing success strategies and nurturing relationships while leading onboarding and conducting business reviews.
Top Skills: APIsSaaSSdk
Reposted 17 Hours AgoSaved
Remote
Austin, TX
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Healthtech
The Client Success Manager builds and maintains client relationships, drives engagement and adoption of analytics solutions, and ensures successful delivery of services while managing multiple projects and priorities.
Top Skills: ExcelProject Management ToolsSmartsheet
Reposted 17 Hours AgoSaved
Remote
Austin, TX
Senior level
Senior level
Insurance • Software
The Customer Success Operations role involves optimizing and scaling post-sales customer lifecycle processes, data management, systematic tracking of customer metrics, and improving operational efficiency across organizations.
Top Skills: Salesforce
YesterdaySaved
Remote
Austin, TX
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills: Crm PlatformsSalesforce
YesterdaySaved
Remote
Austin, TX
90K-115K Annually
Senior level
90K-115K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager ensures client satisfaction by managing relationships, driving product adoption, and facilitating growth for large clients.
Top Skills: Customer Success Software ToolsGainsightSalesforce
YesterdaySaved
Remote
Austin, TX
55K-70K Annually
Senior level
55K-70K Annually
Senior level
Energy • Renewable Energy
The Customer Success Representative ensures customer satisfaction, minimizes churn, identifies growth opportunities, and fosters strong customer relationships through engagement and advocacy.
YesterdaySaved
Remote
Austin, TX
55K-70K Annually
Senior level
55K-70K Annually
Senior level
Energy • Renewable Energy
The Customer Success Associate ensures customer satisfaction, minimizes churn, identifies growth opportunities, and converts customers into advocates through proactive engagement and support.
YesterdaySaved
Remote
Austin, TX
Senior level
Senior level
Software
The Director of Customer Success leads the vision and execution of customer success strategies, ensuring alignment with business objectives and fostering collaboration across teams. They advocate for customer needs and oversee technical and operational excellence within the team, mentoring staff and driving performance standards.
Top Skills: SaaSSalesforce
YesterdaySaved
Remote
Austin, TX
40K-170K Annually
Senior level
40K-170K Annually
Senior level
Artificial Intelligence • Edtech
The Director of Customer Success will lead retention and satisfaction efforts for key accounts, develop teams, implement strategies, and improve customer engagement. Required to collaborate across departments and drive scalable success initiatives.
Top Skills: ChurnzeroGainsightSalesforceTotango
YesterdaySaved
Remote
Austin, TX
194K-228K Annually
Senior level
194K-228K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you'll advise large customers on security and compliance, drive implementations, and maintain executive relationships, ensuring customer retention and advocacy through value realization and strategic initiatives.
Top Skills: AIGrcSaaS
YesterdaySaved
Remote
Austin, TX
80K-80K Annually
Senior level
80K-80K Annually
Senior level
Software • Analytics
The Customer Success Manager advocates for customers, driving product adoption, managing relationships, and delivering strategic value and renewals while ensuring customer satisfaction.
Top Skills: Customer Success PlatformsTotango
Reposted YesterdaySaved
Remote
Austin, TX
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
The role involves resolving customer issues, improving internal tools, and engineering solutions to enhance the customer experience. It requires excellent communication skills and technical understanding of web architecture.
Top Skills: Cloud TechnologiesDnsNext.JsReactServerless Computing
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