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Top Senior Customer Success Jobs in Austin, TX

24 Days AgoSaved
Remote or Hybrid
Austin, TX
134K-168K Annually
Senior level
134K-168K Annually
Senior level
Edtech • Information Technology • Software
The Sr. Customer Success Manager ensures customer engagement and retention, driving renewals and expansion while building strong client relationships and mitigating risks across customer accounts.
Top Skills: GainsightSalesforce
Reposted 7 Days AgoSaved
Easy Apply
In-Office
Austin, TX
Easy Apply
150K-190K Annually
Senior level
150K-190K Annually
Senior level
Artificial Intelligence • Software
The Enterprise Customer Success Manager is responsible for onboarding and adoption strategies for enterprise clients, driving engagement, satisfaction, retention, and growth through excellent communication and collaboration.
Top Skills: Crm SystemsCustomer Success Tools
An Hour AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
114K-142K Annually
Senior level
114K-142K Annually
Senior level
Aerospace • Big Data • Greentech • Hardware • Social Impact
Manage and expand relationships with commercial customers in agriculture, insurance, and energy, ensuring they maximize value from Planet's geospatial solutions.
Top Skills: Geospatial Imagery ProductsGisRemote Sensing
Reposted 19 Hours AgoSaved
In-Office or Remote
Austin, TX
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive success for Fortune 50-100 customers by managing relationships, ensuring product adoption, and overseeing renewals, while collaborating with sales for growth opportunities.
Reposted 17 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
165K-185K Annually
Senior level
165K-185K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Senior Manager, Customer Success will manage customer relationships, drive solutions, and ensure client success in health tech implementations.
Top Skills: ChurnzeroSalesforce
19 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Insurance • Software
The Customer Success Manager will oversee the post-sales experience, maintaining client relationships, leveraging data insights, and identifying opportunities for revenue growth in the insurance sector.
Reposted 19 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager oversees a portfolio of customers, ensuring their experience and retention while managing onboarding, project execution, and relationships. They utilize data to guide priorities and facilitate upsell opportunities, fostering strong customer partnerships and internal team accountability.
Top Skills: Compliance SoftwareCybersecurity ToolsIt Systems
Reposted 19 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
94K-128K Annually
Senior level
94K-128K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager oversees display advertising campaigns, ensuring customers effectively adopt the platform and achieve revenue growth through insights and analytics while collaborating with internal teams.
Top Skills: Amazon DspAmazon Marketing CloudExcelThe Trade DeskWalmart Connect
Reposted 19 Hours AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
129K-177K Annually
Senior level
129K-177K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director drives customer satisfaction, retention, and engagement by managing strategic relationships, problem-solving, and leading cross-functional teams for customer outcomes.
Top Skills: AnalyticsE-CommerceSaaS
Reposted 19 Hours AgoSaved
In-Office or Remote
Austin, TX
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you will lead AI integration in CPG businesses, manage customer relationships, and drive adoption while focusing on retention and business value.
Top Skills: AIData AnalyticsSaaS
Reposted 19 Hours AgoSaved
Remote
Austin, TX
211K-285K Annually
Senior level
211K-285K Annually
Senior level
Cybersecurity
The role involves leading the digital customer success strategy, driving customer engagement, activation, and retention while collaborating with product and marketing teams.
Top Skills: AmplitudeAPIsGainsightIterableMarketoMixpanelPendoSalesforce
Reposted 19 Hours AgoSaved
Remote
Austin, TX
200K-215K Annually
Senior level
200K-215K Annually
Senior level
Software
The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.
Top Skills: Psa PlatformsSalesforceZendesk
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YesterdaySaved
Remote
Austin, TX
173K-233K Annually
Senior level
173K-233K Annually
Senior level
Cybersecurity
The Senior Director of Customer Success Management at 1Password will design and operationalize a scalable strategy to enhance customer retention, growth, and satisfaction, leading a large team to improve customer experience and revenue.
Top Skills: Data Visualization ToolsGainsightSalesforce
Reposted YesterdaySaved
Austin, TX
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage strategic accounts, ensure customer value realization, coordinate internal resources, and drive customer success based on business objectives.
Top Skills: Crm SystemsCustomer Success Platforms
YesterdaySaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
As a Customer Success Manager, you will drive customer value in enterprise AI software, manage customer health, track success metrics, and collaborate with sales and technical teams while developing retention strategies and tailored plans.
Top Skills: CRMCs Tools
YesterdaySaved
Remote
Austin, TX
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Sales • Software
The Senior Customer Success Manager ensures customer success through strategic conversations, driving product adoption, managing accounts, and anticipating risks to maximize value and outcomes.
Top Skills: GainsightSFDC
Reposted YesterdaySaved
Remote
Austin, TX
Senior level
Senior level
Artificial Intelligence • Healthtech
The Customer Success Executive will manage relationships with health plan clients, enhance user adoption of AI solutions, and drive measurable outcomes in payer operations.
Top Skills: AISaas Solutions
2 Days AgoSaved
Remote
Austin, TX
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Artificial Intelligence • Software • Energy • Financial Services
The Director of Customer Success will manage key account relationships, lead a team, drive revenue retention, and expand customer accounts, focusing on energy management and sustainability solutions.
Top Skills: Energy Management SoftwareFinancial Spreadsheet Modeling
2 Days AgoSaved
Remote
Austin, TX
Senior level
Senior level
Information Technology • Security • Design
The Senior Customer Success Representative focuses on retaining customer relationships during service disconnections, involving proactive outreach, issue resolution, and collaboration with teams to identify retention opportunities.
Top Skills: Client Relationship ManagementCustomer Lifecycle ManagementOrder Management
2 Days AgoSaved
In-Office or Remote
Austin, TX
172K-215K Annually
Senior level
172K-215K Annually
Senior level
Hardware • Machine Learning • Security • Software
Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.
Top Skills: Gainsight
2 Days AgoSaved
Remote
Austin, TX
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Healthtech • Information Technology • Pharmaceutical
Customer Success Managers at Claritas Rx enhance the treatment journey for patients by managing client relationships, ensuring successful implementations, and providing consultative support to maximize client satisfaction and program outcomes.
Top Skills: ExcelQuickbase
Reposted 2 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
70K-110K Annually
Senior level
70K-110K Annually
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted 2 Days AgoSaved
Remote
Austin, TX
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.
Top Skills: AICloud-Native SolutionsGuidewire Insurancesuite
Reposted 2 Days AgoSaved
Remote or Hybrid
Austin, TX
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 2 Days AgoSaved
In-Office or Remote
Austin, TX
Senior level
Senior level
Information Technology • Security • Software
The Senior Customer Success Engineer supports product adoption and resolves complex security challenges, building lasting customer relationships and driving success with Veracode solutions.
Top Skills: AWSAzure DevopsGitGraphQLJenkinsPostmanPythonRest
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