Top Senior Customer Success Jobs in Austin, TX

Lead and scale Vanta's Commercial Customer Success function, including partner-led success. Define strategy, operating model, segmentation and playbooks; hire and develop managers and CSMs; drive retention, adoption, time-to-value, and expansion; and partner cross-functionally to remove blockers and scale outcomes using automation and AI where appropriate.

The VP of Revenue & Customer Success will lead Sales, Customer Success, and Lifecycle Marketing at Elevate Leadership, driving growth and collaboration while improving customer experience and operational efficiency.

The Senior Onboarding Customer Success Manager leads customer deployments, manages project delivery, collaborates with stakeholders, and ensures successful transition to the post-deployment phase.

The Customer Success Manager at GenLogs will manage a $3 million ARR book of business, oversee customer onboarding, drive adoption and customer satisfaction, and develop upsell strategies while collaborating with internal teams.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.

The Sr. Customer Success Manager advocates for customers, ensuring satisfaction and product adoption while driving renewals and expansion opportunities.

The Customer Success Manager advocates for customers, drives product adoption, identifies expansion opportunities, and manages account relationships, ensuring customer satisfaction and value delivery.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.

The Manager of VMware Customer Success leads day-to-day customer success efforts focused on VMware Cloud Foundation adoption, value realization, and customer retention, ensuring effective collaboration with Sales and Services teams.

The Senior Group Manager leads Customer Success Managers, driving customer retention and revenue growth while optimizing operations and team performance.

The VP, Client Success is responsible for leading Client Success Managers, managing client relationships, optimizing processes, and ensuring service delivery aligns with client needs while driving growth and operational excellence.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager will own a portfolio of Enterprise accounts, driving product adoption, building customer relationships, and ensuring measurable outcomes tied to business goals.

The Senior Manager of Customer Success at SmarterDx will enhance client relationships, oversee implementation, and ensure maximum value from the platform for healthcare customers.

Lead and scale the Customer Success organization, overseeing a team and managing the full customer lifecycle from implementation to renewals and expansions, while driving customer outcomes and revenue growth.

The Manager of Customer Success leads a team responsible for customer success in the Eastern region, focusing on renewals, churn, and expansion while collaborating cross-functionally to enhance customer experience and ensure predictable outcomes.

The Global Customer Success Manager oversees the post-sale journey for strategic global accounts, focusing on customer adoption, retention, and business outcomes through collaboration with internal teams and stakeholders.