Top Tech Jobs & Startup Jobs in Austin, TX
As a Senior Customer Marketing Specialist, responsible for developing and executing customer marketing strategies to drive customer retention, loyalty, and advocacy. Collaborate with cross-functional teams, create personalized marketing content, monitor metrics, manage loyalty programs, and stay informed about industry trends. Bachelor's degree and 4-5 years of experience in customer marketing required.
Cloudflare is seeking a Senior Product Marketing Manager to drive the Public Sector business, responsible for developing positioning and messaging, creating marketing plans, training sales teams, and collaborating with cross-functional teams. The ideal candidate will have at least 7 years of experience in US public sector marketing in a large B2B technology organization in cybersecurity or networking.
The Customer Experience Agent at Whatnot is responsible for providing exceptional customer service, resolving issues promptly, and ensuring a positive user experience. This role involves interacting with buyers and sellers, handling order management, and collaborating with different departments to improve customer satisfaction. Ideal candidates have 2+ years of support experience, possess a customer-first mentality, and are proactive problem-solvers. Weekend availability and knowledge of ecommerce operations are required. Bachelor's degree or college experience is preferred.
Lead a team of agents to provide excellent customer experience through process improvement, order management, and problem solving. Drive team productivity and quality by analyzing performance metrics and identifying areas for improvement. Partner with cross-functional teams to enhance product and user experience. Must be available to work weekends.
As the Quality Assurance Manager at Whatnot, you will be responsible for maintaining the highest quality standards of customer experience. You will lead quality assurance programs, review quality scores, and collaborate with internal and external teams to drive performance improvement. The ideal candidate has at least 5 years of experience in quality assurance, strong leadership skills, and the ability to adapt to fast-paced environments.
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Looking for a self-motivated frontend engineer with experience in React.js and Next.js. Must have knowledge of Github CLI and basic understanding of Express/Node.js. Additional experience building REST APIs, React Native, PSQL/SQL databases, MongoDB, and discussing high-level system design is a plus. Minimum of 5 hours per month.
Drive product strategy, roadmap, and delivery for Gen AI products within Digital Customer Experience Group at ServiceNow. Showcase strategic thinking, thought leadership, customer engagement, and storytelling skills. Responsible for driving day-to-day execution and innovation excellence in creating consumer-grade digital experiences and products.
Manager position within Corporate and Business Strategy services at PwC involving solving complex business issues, developing strategies, and leading teams. Requires 5 years of experience and a Bachelor's degree.
As a Senior Associate in Oracle consulting, you will work on implementing and effectively using Oracle offerings to solve business problems in finance, operations, HR, customer service, and compliance. Responsibilities include leading projects from strategy to execution, demonstrating critical thinking, and upholding ethical standards.
As a Senior Associate in Oracle consulting at PwC, you will work with clients to implement and use Oracle solutions to solve business problems in areas such as finance, operations, sales, marketing, and governance. Responsibilities include problem-solving, critical thinking, team collaboration, and adherence to ethical standards.
Lead the Due Diligence team in Austin, Texas for Wise, a global technology company focused on money transfer and management. Responsible for developing a high performing verification team, improving customer experience, and ensuring compliance with regulatory obligations.
Answer customer support calls, troubleshoot and provide support, respond to inquiries via email, phone, and tickets, ensure consistent customer service, stay informed on product releases, document and investigate issues, educate customers on product usage.
Lead the strategy, planning, and execution of events and tradeshows for a fintech company, generating demand and engagement. Manage a team in organizing over 100 events annually, set budget allocations, track performance, and ensure successful event execution.
Pluralsight is seeking a Customer Advocacy Coordinator to join their growing Advocacy team. The role involves developing customer success stories, partnering with customers and sales teams, and managing multiple projects and relationships within the business and with customers.
The CRM Manager, Loyalty at Favor is responsible for creating campaigns that drive best-in-class retention and loyalty. The ideal candidate will balance marketing, analytical thinking, and program execution in our fast-paced environment. This is a unique opportunity to do much more than traditional CRM—you will have an immediate impact on the success of Favor’s marketing efforts! Responsibilities include owning and executing CRM and lifecycle marketing programs, planning and aligning promotions with stakeholders, using data analytics to drive decision-making, and partnering with various teams for a cohesive customer journey. Skills required include advanced experience with CRM tools, technical knowledge of software and data visualization tools, time management, and strong communication skills.
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