Top Remote Senior Level Customer Success & Experience Jobs in Austin, TX

As a Principal Customer Success Manager, you will oversee customer lifecycles, drive engineering transformation, manage renewals, and collaborate across teams to ensure customer success with DX's platform.

Responsible for leading and developing a team of Customer Service coaches, driving client experience improvements, and managing staffing for a multi-channel customer service team.

The Principal Technical Consultant will lead integration projects, design technical solutions, and ensure customer satisfaction with ServiceNow's data architecture and integrations.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The GRAIL Galleri Consultant engages healthcare practices to promote the Galleri cancer screening product, supports the sales strategy, manages accounts, and collaborates with various teams to enhance market presence and growth.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The role involves driving growth and adoption of Coupa Pay solutions, collaborating with enterprise clients, and creating adoption strategies to meet business goals.

The Account Management Director manages top strategic accounts, driving revenue growth and client retention, while leading campaign optimizations and fostering executive relationships to influence budgets.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The Cloud Support Engineer collaborates with customers post-implementation, resolves support issues, and ensures high satisfaction with SailPoint's IdentityNow product.