Top Remote Senior Level Customer Success & Experience Jobs in Austin, TX

The Sr CRM Solution Consultant supports sales for CRM, CPQ, and digital commerce, guiding customers through technical discovery, solution design, and delivery.

Design and deliver customer onboarding and engagement processes, ensuring successful implementation of Atlassian solutions while managing relationships with large clients.

The role involves providing advanced technical support, mentoring junior engineers, creating documentation, and collaborating with product teams to improve customer experience and troubleshoot complex issues.

The Senior Client Partner Director will lead high-value client relationships, execute long-range account plans, drive transformational growth through partnerships, and manage strategic negotiations.

The Residential Examiner processes real estate transactions, ensuring accuracy, communicating with clients and colleagues, and making insurability decisions based on title insurance guidelines.

Responsible for leading and developing a team of Customer Service coaches, driving client experience improvements, and managing staffing for a multi-channel customer service team.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

The Partnerships Manager will execute the product partnership strategy, manage integrations, negotiate agreements, and coordinate cross-functional teams to enhance partnership outcomes.

As a Senior Solutions Engineer, you will support sales in the healthcare sector, leveraging technical expertise and industry knowledge to meet customer needs and drive business growth.

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Lead and build the global social support program, manage crisis communication, and foster collaboration with various teams to enhance customer experience.

The Regional Partner Services Manager develops and manages partner delivery within their region to ensure alignment with CrowdStrike's standards, focusing on enablement and execution.