Top Customer Success Jobs in Austin, TX

The Advisory Solutions Consultant will engage in technical sales, develop architectures, collaborate on Agentic AI solutions, and influence product roadmaps.

The Customer Success Manager ensures client satisfaction by building relationships, advising on SailPoint solutions, and monitoring account performance to drive success and value.

The Cloud Support Engineer collaborates with customers post-implementation, resolves support issues, and ensures high satisfaction with SailPoint's IdentityNow product.

The Senior Cloud Support Engineer troubleshoots and resolves customer technical issues, documents solutions, and interfaces with multiple teams to improve service and support. This role requires on-call support and excellent communication skills.

The role involves technical pre-sales responsibilities, collaborating with teams, conducting technical workshops, and providing feedback to product management while demonstrating SailPoint's AI solutions to potential clients.