Top Tech Support Jobs in Austin, TX

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

As a Technical Support Engineer, you will troubleshoot developer platform issues, coordinate with customers, and improve documentation while ensuring effective customer communication.

The Technical Support Engineer will troubleshoot diverse IT issues, assist IT users, communicate solutions, and maintain documentation to enhance customer experiences.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.

The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.

As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.

Technical Support Analysts provide remote and on-site support for a range of products, requiring technical expertise in various operating systems and networking. They track time, manage tickets, and participate in after-hours support.

The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.

As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

The Director of Technical Support leads global support operations, ensuring customer satisfaction, team development, and operational excellence in a complex technical environment. Responsibilities include strategic leadership, process improvement, technical oversight, and team building across regions.

Provide technical support for complex equipment issues, analyze problems, develop action plans, and support repair activities. Collaborate with teams and recommend best practices.

The Technical Support Engineer provides technical support to customers by diagnosing and resolving software and hardware issues and documents interactions through Zendesk.

The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.

The Technical Support Engineer is responsible for advanced technical support for SMA's large scale systems, troubleshooting issues, preparing system commissioning, mentoring, and collaborating with various departments.

The Technical Support Engineer provides advanced technical support for SMA's large scale products, troubleshooting issues and mentoring teams. Responsibilities include preparing commissioning, coordinating customer inquiries, creating training materials, and interfacing with R&D for product optimization.

As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.

The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.