Top Tech Support Jobs in Austin, TX

The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.

As a Technical Support Engineer Intern, you'll assist customers with technical issues, collaborate with senior engineers, and gain hands-on experience with products while developing skills.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.

Provide technical support to customers via chat, email, and phone; troubleshoot networking and application performance issues; collaborate with senior engineers; maintain tickets, documentation, and runbooks; test releases and report bugs.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Provide technical support for Postman's API platform: diagnose and resolve customer issues, collaborate with engineering and product teams, maintain knowledge base content, handle phone and written support, and participate in weekend and ET-aligned coverage.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

Provide intermediate Desktop Computer Support in a Microsoft environment, resolving network issues, supporting applications, and ensuring optimal technology performance.

The Affera Mapping Specialist provides technical and clinical support for cardiac mapping systems, trains physicians, collaborates with sales teams, and promotes product usage while achieving sales goals.

Responsible for technical support at a specific customer, including escalations, performance metrics, installation, operation, and beta site support for hardware and software.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.

Resolve complex issues related to microbiology products, distinguish hardware, reagent, and software issues, provide customer support via phone and email, maintain quality standards.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

Responsible for resolving complex microbiology product issues, determining hardware, reagent, or software errors, and ensuring customer satisfaction through phone and email support.

The role involves resolving technical issues for microbiology products, distinguishing between hardware, reagent, and software problems, and ensuring customer compliance and satisfaction.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.

The Technical Support Specialist provides support for security detection systems, ensuring operational availability and resolving technical issues, while also mentoring field service teams.

The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, and collaborates with Product and Engineering on software defects.