Top Tech Support Jobs in Austin, TX

Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.

The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.

As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

The Director of Technical Support leads global support operations, ensuring customer satisfaction, team development, and operational excellence in a complex technical environment. Responsibilities include strategic leadership, process improvement, technical oversight, and team building across regions.

Lead strategy for AV and events technology, overseeing service delivery and a global team managing in-room AV and live event production.

As a Technical Support Engineer I, you will respond to calls, troubleshoot software issues, assist with installations, and document customer tickets.

Provide intermediate Desktop Computer Support in a Microsoft environment, resolving network issues, supporting applications, and ensuring optimal technology performance.

The Payments Technical Support Specialist will manage support escalations, assist in customer resource design, and enhance documentation for payment solutions.

As a Technical Support Specialist, you will provide customer service and technical support for Sensi.AI products, troubleshoot issues, and ensure client satisfaction in a hybrid work environment.

As a Level 2 Support Engineer, you'll resolve technical issues, assist frontline support, document solutions, and contribute to customer knowledge base.

The Technical Support Engineer I provides remote technical support to customers and GE Healthcare Field Engineers, resolving complex issues and contributing to service improvements. Responsibilities include utilizing remote tools, supporting technical training, and enhancing productivity.

Responsible for installing, programming, and supporting electronic security systems while ensuring customer satisfaction and project completion on time and within budget.

The Sr Technical Support Specialist will resolve customer issues, analyze data using SQL, collaborate with engineering on bugs, and provide support to junior engineers.

The Technical Support Specialist assists customers with software issues, develops solutions, and utilizes support tools to enhance customer satisfaction in a rapidly changing environment.

As a Technical Support Engineer, you'll support customers via chat and email, troubleshoot issues, and document processes. You'll also identify trends and collaborate with teammates to improve customer experiences.

The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.

Provide technical support for patient care solutions, assist in troubleshooting, collaborate on system issues, and guide field engineers and technicians.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.