Lead marketing analytics for customer upsell, lifecycle, activation, adoption, and retention initiatives. Analyze customer data and campaign performance, identify trends and growth opportunities, develop recommendations, and estimate business impact. Collaborate with Marketing, Sales, Finance, Analytics, and Web teams to improve customer experiences, attribution frameworks, dashboards, and self-service growth strategies.

Own and operate Toast’s enterprise data governance program, including data domain ownership, governance council coordination, policy compliance, business glossary management, metadata standards, catalog adoption, maturity assessments, and data literacy training. The role partners with business stakeholders, data stewards, catalog teams, and leadership to improve data trust, compliance, discoverability, and quality. It requires governance, metadata, SQL, data catalog, program management, and workshop facilitation experience.