Prospect for new compliance customers and expand existing accounts through upgrades, cross-sell, and upsell opportunities. Sell Skillsoft’s legal, ethics, safety, and OSHA compliance solutions to complex organizations and senior decision-makers. Manage the full sales cycle, build pipeline through outbound prospecting, negotiate value-based deals, prepare tailored presentations, collaborate cross-functionally, and report on pipeline health and growth objectives.

Leads North American Market Solutions teams, owning customer experience, ARR growth, retention, expansion, renewals, and platform adoption. Manages and coaches regional leaders, drives solutioning excellence, oversees customer lifecycle execution, and leads organizational transformation. Partners with Sales, Customer Success, Professional Services, Product, Marketing, and Enablement to standardize operating models, improve forecasting and pipeline discipline, develop channel capabilities, and deliver executive-level customer outcomes.

Build and operate Skillsoft’s commercial operations function across pricing, deal desk, contract negotiation, RFP support, CPQ, approval workflows, and contract lifecycle systems. The role will redesign end-to-end commercial processes, develop analytics and policies, support implementation and pilots, own exception handling, and drive continuous improvement. It will also lead pricing, discount, conversion, and deal data evaluations while serving as a commercial process owner and subject-matter expert.