Leads sales operations consulting engagements by analyzing client needs, developing customer sales and service strategies, managing client accounts, supervising teams, and driving revenue growth. Oversees project planning, budgeting, execution, and delivery while coaching team members, improving sales effectiveness, supporting prospecting, and enabling cross-selling and upselling initiatives. Uses business transformation, strategic planning, and technology innovation to improve customer satisfaction and operational efficiency.

Develops sales and marketing strategies to drive revenue, strengthen brand visibility, and identify business opportunities. Manages client accounts, builds relationships, leads client-focused initiatives, analyzes market and business data, oversees budgets and projects, and coaches teams. Uses CRM software and digital analytics to support client profiling, campaigns, account planning, upselling, and customer experience improvements while maintaining professional standards.