Top Tech Jobs & Startup Jobs in Austin, TX

Manage high-risk loans and complex customer disputes, perform root-cause analyses, collaborate across departments to resolve escalations, communicate with customers to deescalate issues, ensure regulatory compliance, and maintain confidentiality and service levels.

Manage enterprise email and SMS journey development, QA, troubleshooting, API integrations, reporting, and optimization. Collaborate with cross-functional teams to execute transactional campaigns, maintain compliance and folder/process organization, and continuously improve customer communications during transition from SFMC to Adobe Journey Optimizer.

The Analyst, Loss Recovery oversees and audits claims submissions, ensures compliance with financial guidelines, and collaborates on loss recovery efforts, maintaining supportive relationships and providing detailed reporting.

The Customer Resolution Supervisor manages high-risk loans and complex customer issues, resolving disputes, conducting root cause analyses, and maintaining service level expectations while ensuring compliance with regulatory requirements.

The Foreclosure Bid Specialist III manages foreclosure cases, ensures compliance with regulations, prepares reports, and supports internal staff with foreclosure-related inquiries.

The Foreclosure Manager oversees the Foreclosure staff, ensuring investor requirements are met, managing daily operations, and providing training and coaching to staff.

Underwrite and process loss mitigation and full-document mortgage loans (FHA, VA, Conventional, USDA). Verify income, assets, credit, appraisal and title; submit through DU; order third-party services; satisfy conditions; prepare files for approval or decline; communicate with customers and partners to ensure timely closings and compliance with policies and regulations.

The Internal Auditor II is responsible for executing internal audits in mortgage servicing and originations, preparing risk assessments, and maintaining compliance with policies and laws.

The Analyst, Business Process reviews regulatory materials, collaborates with departments to implement necessary changes, analyzes business processes, and enhances system effectiveness.

The Account Executive solicits mortgage loans through broker channels, manages customer support, develops business opportunities, and coordinates documentation for approvals.