Reviews incomplete mortgage loss-mitigation packages and accounts approaching foreclosure sale dates. Conducts quality reviews of Document Specialists’ work, verifies document uploads, identifies missing borrower information, issues status letters, updates systems, and communicates file status with underwriting, mediation, litigation, foreclosure, and SPOC teams. Maintains accurate records, reviews daily reports, responds to inquiries, and ensures compliance with processing timelines and quality standards.

Reviews defaulted loans and acquired properties to recommend disposition strategies, charge-offs, and loss-mitigation actions. Analyzes property risks, claims data, financial outcomes, and high-risk circumstances; develops chronologies and written recommendations; presents decisions to leadership and investors; updates systems of record; and coordinates execution with internal default departments.

Design, build, and support end-to-end enterprise intelligence solutions and cloud data platforms. Lead solution architecture, data engineering, analytics, and AI/ML (including LLMs/RAG) to create governed, reusable enterprise data products, applications, and decision-support tools. Ensure security, governance, CI/CD, and operational excellence while collaborating with stakeholders and mentoring engineers.