Top Tech Jobs & Startup Jobs in Austin, TX

Provide phone- and email-based technical support for Storable products: log incidents in CRM, troubleshoot known and novel issues, escalate complex cases with documentation, contribute to knowledge base, meet SLAs, and participate in after-hours rotation. Collaborate with team members and maintain customer satisfaction.

Lead a product area for Newbook from discovery through launch: own roadmap and backlog, conduct customer discovery and research (including AI/BI), write epics and acceptance criteria, partner with engineering and design, coordinate cross-functional stakeholders, measure adoption/usage, and iterate to improve product outcomes.

Lead and develop a team of Salesforce admins, developers, and technical contributors to build, maintain, and scale the Salesforce and GTM tech stack. Oversee architecture, integrations, automation, governance, roadmap prioritization, delivery processes, QA, and cross-functional change management while driving AI and automation improvements.

Own full enterprise B2B sales cycles for multi-location self-storage operators: prospect, qualify (MEDDICC), multi-thread across stakeholders, deliver tailored demos, negotiate enterprise contracts/MSAs, use Salesforce and AI sales tools to forecast and manage pipeline, and collaborate with cross-functional teams to close and hand off large strategic deals.

The Sales Development Representative will engage with marina operators, making 80+ outbound calls daily to generate new sales leads, manage pipelines, and support the sales team with valuable insights.

Lead architecture and stabilization of a large-scale, multi-tenant CRM SaaS: own reliability, data-sync correctness, and performance; write production code (~40-50%); drive migration toward event-driven microservices; define observability, CI/CD, and AI-assisted development; mentor senior engineers and coordinate cross-team initiatives.

Design, build, and operate CRM SaaS features across Angular, Node.js, and PHP services. Own integrations, data synchronization, and high-throughput workflows. Improve scalability, reliability, observability, CI/CD, and incident response while mentoring teammates and helping modernize the architecture toward event-driven microservices on AWS.

Lead full-lifecycle custom software and professional services projects for strategic marina customers. Serve as primary executive-facing contact, translate needs into SOWs and project plans, align Product & Engineering, manage UAT and launches, monitor metrics, control project financials, and drive operational excellence using AI tools and cross-functional collaboration.

Provide onboarding and ongoing support for Newbook clients by troubleshooting Tier 2/3 issues, delivering tailored 1:1 and group training, validating go-live configurations and data imports, maintaining documentation and knowledge-base content, leveraging AI-assisted tools to improve support efficiency, and collaborating with Product and Customer Success to surface feedback and reduce repeat issues.

The Business Development Representative will engage with storage facility operators to identify needs, generate leads, and support sales through salesforce management and high volume outbound calls.