Lead architecture and implementation of conversational AI systems, build scalable backend services and REST APIs, drive high-impact projects, integrate external partners and carriers, collaborate with Data Science on ML/LLM solutions, and ensure platform performance and scalability.

Lead design, build, and maintain provider integration infrastructure connecting to insurance carrier and partner APIs. Own end-to-end connector development, testing, validation against live traffic, and ongoing mapping/business rules. Define technical direction, scope projects, mentor engineers, perform code reviews, and drive operational excellence while collaborating cross-functionally to align engineering work with product goals.

As a Senior Backend Engineer in Conversational AI, you will design and implement intelligent systems, lead technical projects, mentor teammates, and ensure the quality of your team's code while collaborating with cross-functional partners.