Top Tech Jobs & Startup Jobs in Austin, TX

Leads complex enterprise technology and operations programs across cross-functional, matrixed teams. Responsibilities include lifecycle planning, Agile coordination, budgeting, risk and dependency management, vendor and procurement oversight, stakeholder communication, change control, reporting, and escalation. The role also supports AI adoption, manages program outcomes, and contributes to improving project management methodologies.

Develop and scale a federated GraphQL platform using Apollo Federation, subgraphs, supergraph schemas, and router infrastructure. Build CI/CD pipelines with schema governance, support multi-tenant routing and telemetry, integrate enterprise data sources, and optimize distributed-system performance, reliability, and scalability. Collaborate across teams to onboard new data sources and participate in rotational on-call support.

Design, build, and operate a federated GraphQL platform using Apollo Federation. Scale router infrastructure across regions, implement multi-tenant routing and schema governance, develop CI/CD workflows, and support telemetry, billing, and Snowflake integrations. Collaborate with platform, data, and product teams to onboard subgraphs, lead technical designs, and mentor engineers.

Provides remote technical customer support for Xtime and Cox Automotive products through phone, email, and chat. Resolves routine product and application issues, documents cases in CRM systems, trains and coaches customers, coordinates with internal teams, and follows up through resolution while meeting quality standards.

Leads employee relations investigations and a U.S. labor relations strategy, managing ER professionals, conducting escalated investigations, advising leaders, supporting union negotiations, monitoring legal trends, delivering training, and partnering with legal, communications, and HR stakeholders to mitigate risk and strengthen employee engagement.

Manages employee relations and ethics investigations, advises leaders and HR partners, audits case work, interprets policies and employment laws, identifies labor trends, and supports compliant, equitable workplace practices. The role documents cases, assists with legal complaints, develops investigation processes, and promotes employee engagement. It requires strong investigation, coaching, conflict resolution, communication, judgment, data interpretation, and stakeholder management skills, with travel up to 15%.

Provides expert guidance on employee relations matters, conducts and documents workplace investigations, advises leaders and HR partners, interprets policies and employment laws, manages case records, analyzes employee relations trends, supports legal inquiries, and promotes a positive employee relations climate. The role is fully remote for candidates in U.S. Eastern or Central Time Zones, with travel up to 25% as needed.