Top Tech Jobs & Startup Jobs in Austin, TX

Leads Sardine’s Integration and Support Engineering organization of approximately 20 people. Builds scalable playbooks, onboarding processes, SLAs, and operational standards; develops technical leaders; provides technical judgment for customer scoping and contracts; partners with Sales, Account Management, and POC teams; and drives successful implementations, customer satisfaction, expansion, and retention.

Serve as a technical advisor to prospective customers, supporting Account Executives with fraud and compliance discovery, customized product demonstrations, RFPs, security reviews, and solution designs. Collaborate with Product and Engineering to improve Sardine’s platform and sales processes. Communicate complex technical and business concepts to global clients and contribute to revenue growth in a remote-first environment.

Own integration program plans for complex enterprise engagements, including milestones, dependencies, timelines, feature requests, governance, RACI structures, communications, and project-health reporting. Serve as the primary client contact, coordinate Engineering, Product, Integrations, and Solutions teams, manage risks and expectations, and provide technical insight to help prioritize and resolve client needs across concurrent engagements.

Conduct applied research on foundation models for real-time fraud detection using large-scale behavioral and sequential data. Design experiments, benchmarks, holdouts, and monitoring systems; develop models from data preparation through deployment; and optimize training and inference efficiency. Collaborate with engineering, client-facing teams, legal, compliance, and customers to productionize models and establish explainability, governance, and risk documentation.

Lead frontend design and delivery of AI product experiences using React and TypeScript, mentor engineers, set frontend standards, use AI-assisted tooling, and contribute to backend services in Go and product roadmaps.

Own new business sales for Sardine’s crypto vertical, targeting exchanges, wallets, custodians, on/off-ramps, stablecoin issuers, and blockchain ecosystems. Build pipeline through conferences and industry relationships, lead multi-stakeholder discovery, position integrated fraud and compliance solutions, and structure and close complex multi-module platform deals. The role requires crypto-specific buyer relationships, fluency in AML, KYC/KYB, and sanctions, collaboration with executives and Solutions Engineering, and frequent travel to conferences and client sites.

Manage a portfolio of B2B customers as their primary Sardine stakeholder. Advise clients on fraud, compliance, payments, and risk best practices; explain complex product and technology concepts; coordinate solutions with internal teams; monitor and communicate KPIs; analyze fraud typologies; and support strategic customer expansion while maximizing product ROI.

Lead end-to-end data and ML pipelines for onboarding and fraud decisions: ingest streaming and batch sources, build feature platform and entity resolution, productionize ML models, enforce PII/data governance, and set technical direction while mentoring engineers and ensuring low-latency, reliable serving.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.

Lead Sardine's federal GTM: build and qualify pipeline, manage capture cycles through contract award, engage agency stakeholders and SIs, coordinate demos with solutions engineering, maintain Salesforce pipeline, and represent the company at federal industry events.