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The Import Specialist I processes customer data for customs requirements, manages documentation for imports, and performs additional tasks as assigned. Requires handling confidential information and cross-training in other responsibilities.

Provide customs and trade advisory services including independent customs research, classification, regulatory interpretation, complex data analysis, client liaison with government agencies, development of compliance solutions, training, mentoring colleagues, and delivering projects on time while identifying sales opportunities.

Provide customs and trade advisory services including HTS classification, regulatory research, binding rulings, valuation, USMCA and PGA compliance, client liaison, complex data analysis, and support senior advisors. Resolve import/export issues and ensure U.S. regulatory compliance while meeting project timelines.

Process and integrate customer import data; prepare and review import documentation for customs clearance; liaise with customers, carriers, CBP and PGAs; trace and reroute shipments; ensure regulatory compliance and handle related accounting and customer service tasks.

Manage customs bond applications, renewals, billings, and Powers of Attorney; monitor bond sufficiency; maintain regulatory records; liaise with customers, sureties, and internal teams; support compliance, operations, and continuous improvement to ensure uninterrupted import activity.

Lead and develop a team of Bond Specialists to ensure accurate, compliant processing of bonds, powers of attorney, importer identity verification, and recordkeeping. Oversee policy, controls, audits, enhanced due diligence, and metrics; serve as escalation point for clients and surety providers; manage POA renewals and drive process improvements while maintaining CBP regulatory compliance and high customer service standards.