Own end-to-end product design for enterprise field-service and asset-management features. Run user research, JTBD analysis and interviews, translate insights into measurable design direction, and deliver production-ready Figma files. Design AI-driven features with appropriate fallbacks and human-in-the-loop flows. Contribute reusable components to the design system and apply WCAG 2.1+ accessibility. Measure outcomes (task success, support tickets, adoption) and iterate to improve real-world performance.