Top Tech Jobs & Startup Jobs in Austin, TX

The Senior Data Analyst conducts analysis on IVR interaction data and call performance metrics, collaborating with developers and architects to optimize IVR operations.

The Principal Software Engineer/Architect leads the design and development of next-gen communication systems, focusing on VoIP and data processing architectures while ensuring high performance and compliance.

The VUI Designer creates intuitive voice experiences for IVR applications, designs call flows, collaborates with teams, and conducts usability testing.

Oversee delivery lifecycle of complex long-term projects, ensuring customer satisfaction, profitability, and team management. Requires strong leadership and communication skills.

The IVR Application Architect is responsible for defining and evolving IVR application architectures, ensuring scalability, resilience, and security while guiding technical teams and ensuring compliance with architectural standards.

The Senior Project Manager leads technical project delivery for speech-enabled IVR solutions, manages client expectations, and coordinates cross-functional teams, ensuring timely and effective execution.

Lead full-lifecycle, large-scale telecom, network, data center, cloud, and security transformation programs. Own program strategy, governance, P&L, financial control, executive engagement, stakeholder management, risk mitigation, and cross-functional global delivery to ensure on-time, on-budget contractual outcomes.

Lead QA for IVR and web applications owning end-to-end test strategy, execution, and reporting. Plan and run voice and integration tests, create test plans/scripts, mentor a small QA team, coordinate defect triage, and support automation and integration across IVR, web, and backend systems.

Design end-to-end speech and DTMF IVR call flows and conversational experiences; gather and analyze user and business requirements; create design specifications and user stories; collaborate with product, engineering, and speech scientists; conduct usability testing and tune IVR performance to optimize recognition and UX.

Design, develop, and administer databases for IVR, call center, and analytics systems. Ensure availability, integrity, performance, and scalability; write and optimize SQL; integrate databases with applications and cloud components; support analytics pipelines; perform maintenance, monitoring, troubleshooting, and cross-team collaboration.