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Reposted 23 Hours AgoSaved
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Senior level
Senior level
Cloud • Software • Analytics
Lead customer Workforce Management (WFM) transformation engagements to drive adoption, build business cases, design change across people/process/technology, manage executive stakeholders, deliver VRS programs, and identify renewal and upsell opportunities.
Top Skills: Back Office RoutingContact Center Routing (Synchronous And Asynchronous)Nice WfmNice Wfm PlusValue Realization Services (Vrs)Workforce Management (Wfm)
Reposted 23 Hours AgoSaved
Easy Apply
Remote
USA
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Expert/Leader
Expert/Leader
Cloud • Software • Analytics
Sell NiCE CXone Mpower and related software to enterprise financial services accounts by building C-level relationships, achieving annual quota, negotiating enterprise agreements, identifying new opportunities, and coordinating cross-functional sales activities.
Top Skills: AICcaasConversational AiCxNice Cxone MpowerSaaS
Reposted 23 Hours AgoSaved
Easy Apply
Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
Lead the technical and functional sales process: run tailored demos and POCs, gather and interpret requirements, respond to RFIs/RFPs, align NiCE solutions to customer needs, and collaborate with account teams to close complex enterprise deals.
Top Skills: AWSAzureCcaasConversational AiCxEhrFhirGCPHl7SaaS
Reposted YesterdaySaved
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Remote
USA
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Expert/Leader
Expert/Leader
Cloud • Software • Analytics
The AML Sales Specialist develops sales strategy for AML solutions, empowers sales teams, analyzes market trends, and drives customer engagement while serving as a subject matter expert.
Top Skills: AmlCompliance SoftwareEnterprise Application SoftwareFinancial Crime
Reposted YesterdaySaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
Lead global sales and partner enablement strategy to accelerate revenue, reduce ramp time, and drive partner-led growth. Build scalable certification, role-based learning, and hands-on programs; measure KPIs; collaborate cross-functionally; and manage a 4-6 person global team to ensure consistent customer and partner experiences.
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Reposted YesterdaySaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software • Analytics
Drive adoption and retention of Cognigy products for enterprise customers by identifying needs, coordinating implementations, engaging executives, defining success metrics, leading executive business reviews, crafting proposals, and collaborating with sales and technical teams to deliver ROI and expansion.
Top Skills: AICcaasCognigyConversational AiCrm PlatformsCustomer Success ToolsData Analysis SoftwareGenerative AiSaaS
Reposted YesterdaySaved
Easy Apply
Remote
USA
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Mid level
Mid level
Cloud • Software • Analytics
Manage post-sale customer relationships to drive retention and contract growth. Ensure successful onboarding and solution adoption, conduct business reviews, maintain account health dashboards, identify risks and expansion opportunities, and advocate internally to remove friction and realize customer value.
Top Skills: GainsightSaaSSalesforceServicenow
2 Days AgoSaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
This role focuses on pre-sales engineering for customer service automation solutions, requiring a strong technical background and experience in CCaaS, AI, and analytics to engage with clients and support sales teams effectively.
Top Skills: AIAnalyticsAPIsCcaasCSSCustomer Service AutomationHTMLJavaScriptKnowledge ManagementVirtual Agents
3 Days AgoSaved
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Remote
USA
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Senior level
Senior level
Cloud • Software • Analytics
The Senior Technical Account Manager at NiCE owns key customer relationships, ensuring their success through technical support and advocacy, resolving complex issues, and maintaining customer satisfaction.
Top Skills: SQLTcp/IpVoip
3 Days AgoSaved
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Remote
USA
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Expert/Leader
Expert/Leader
Cloud • Software • Analytics
The Portfolio Value Executive engages with clients at the executive level to assess business needs, develop strategic value-based roadmaps, and articulate the financial value of NICE solutions for investment decisions.
Top Skills: ExcelPowerPoint
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