Top Tech Jobs & Startup Jobs in Austin, TX

The Solutions Architect will design and implement advanced Conversational AI solutions, manage projects, provide technical insights, and enhance customer value through collaboration and training.

The role leads AI adoption across business functions, prioritizing use cases, building business cases, and driving organizational change necessary for successful implementation. It requires collaboration with IT leadership and the presentation of ROI to business stakeholders.

The Managing Consultant leads executive-level engagements, translating complex data into business narratives, and collaborates with analytics teams to deliver insights and outcomes for senior audiences.

Lead presales activities including discovery, technical deep dives, demos, RFIs/RFPs, and proof-of-value to drive enterprise deals for AI-driven customer service automation (virtual agents, knowledge, analytics, routing, omnichannel). Serve as technical advisor, craft differentiated proposals, track competitive landscape, and upskill internal teams.

Customer-facing senior engineer who configures, integrates, and deploys NiCE contact-center solutions. Performs technical architecture, database design, programming/configuration, business analysis, project lifecycle management, and mentors junior staff while ensuring client satisfaction across CRM, telephony, analytics, and related integrations.

Senior Solution Adoption CSM manages a portfolio of WEM accounts, drives structured adoption of IEX/CXone WFM, EEM, and ESP, builds Solution Adoption Plans, runs QBRs, partners with TAM/Product/Support, monitors account health, identifies upsell opportunities, and delivers client roadmaps and executive briefings to improve product utilization and renewals.

The AI Solution Strategist will bridge technical teams and business stakeholders to define and launch conversational AI agents while managing multiple complex projects and ensuring customer success and engagement.

The Account Executive drives business growth within Public Safety agencies by managing the full sales cycle, building customer relationships, and collaborating on solutions. They focus on pipeline growth and revenue generation across a seven-state territory.

The Renewal Account Manager is responsible for partner and customer retention, negotiating renewal contracts, engaging partners, analyzing financial data, and managing risks to protect revenue.

The role involves managing partner accounts, driving satisfaction, resolving issues, and collaborating across teams to support business growth.