Top Tech Jobs & Startup Jobs in Austin, TX

The Business Consultant is responsible for advising enterprise customers on AI-driven contact center transformations, ensuring measurable ROI and shaping strategies across people, process, and technology.

Lead end-to-end delivery of client-facing projects, build SOW-aligned plans, manage multiple concurrent implementations, serve as primary client contact, mitigate risks, track actions, and ensure Agile/Waterfall best-practice execution to deliver measurable enterprise value.

Lead technical presales for NiCE by driving discovery, demos, POC execution, and RFI/RFP responses. Translate customer needs into solution value, manage complex enterprise opportunities, and collaborate with account teams to win strategic deals.