Designs, deploys, and maintains Splunk and other observability solutions, including dashboards, alerts, integrations, and reports. Monitors system performance, diagnoses incidents, identifies bottlenecks, and recommends improvements. Collaborates with DevOps, development, and IT teams, supports incident response, documents procedures, trains users, and drives continuous improvements to observability infrastructure.

Designs, implements, and administers Cisco AppDynamics observability environments. Configures application and machine agents, business transactions, health rules, alerts, dashboards, and reports. Performs performance analysis, root-cause investigations, and instrumentation tuning. Integrates AppDynamics with infrastructure monitoring and ITSM tools across cloud-native and containerized environments. Delivers client workshops, best-practice guidance, solution design, and pre-sales technical support.

Designs, deploys, and optimizes Splunk ITSI observability solutions for enterprise clients. Responsibilities include building service hierarchies, KPIs, glass tables, correlation searches, entity models, and integrations with infrastructure, application, and cloud monitoring tools. The consultant leads client workshops, develops technical documentation and runbooks, mentors engineers, supports pre-sales activities, and provides performance and scalability improvements.