Audits and processes medium to complex crop insurance claims, ensuring accuracy, timeliness, quality, and compliance with Federal, state, and internal policies. Communicates with underwriters, adjusters, agents, and producers to resolve claim issues. Researches complex claims using policy provisions, Loss Adjustment Manuals, standard procedures, and internal resources. Acts as a subject matter expert, supports colleagues, and recommends solutions with limited supervision.

Audit, review, and process Whole Farm Revenue Protection claims while ensuring compliance with policy and regulatory requirements. Research and resolve complex claims, policy, and system issues; interpret crop insurance documentation; collaborate with underwriters, adjusters, compliance staff, agents, and producers; and support training and process improvements. Maintain expertise in WFRP, MPCI, FCIC, NCIS, RMA, regional crops, and farming practices. Travel may be required up to 25%.