Supervises Billing Coordinators and supports firmwide legal billing operations. Responsibilities include coaching staff, managing schedules and timecards, monitoring assigned bills and deadlines, auditing billing exceptions, supporting billing attorneys and assistants, assisting with training, and maintaining individual billing assignments. The role requires strong legal billing, accounting, communication, organizational, analytical, and team-management skills in a fast-paced law firm environment.

Manages client accounts receivable, communicates about outstanding invoices, resolves payment discrepancies, reviews aging reports, processes approved write-offs, documents client communications, and escalates collection issues. Collaborates with attorneys, administrators, billing teams, management, and collection committees while maintaining accurate records and meeting deadlines.

Perform conflicts-of-interest reviews for lateral attorney hires and new hires: research prior client/matter relationships, run conflicts searches, prepare reports, coordinate onboarding and matter openings, and work with Recruiting, HR, and attorneys to resolve conflicts and maintain accurate intake records while protecting confidential information.