Leads regional audiovisual design for Microsoft conference room deployments. Produces and quality-assures AutoCAD drawing packages, coordinates AV systems with architectural and construction documentation, validates bills of materials, manages revisions and standards deviations, responds to RFIs, and supports installation, commissioning, and handover. The role requires independent CAD production, AV systems expertise, strong QA/QC, stakeholder coordination, and technical problem-solving.

Manages enterprise client relationships to ensure measurable value from technology investments. Develops success plans, tracks adoption and customer health, facilitates business reviews, resolves barriers, and drives retention, renewals, expansion, and advocacy. Partners with executives, sales, architects, delivery teams, and technology manufacturers across cloud, networking, security, and managed services environments. Uses customer data to identify risks, communicate business insights, document outcomes, and support revenue growth.

Leads complex RFx responses for professional and managed IT services. Develops technical solution strategies, win themes, value propositions, estimates, pricing, assumptions, and risk analyses. Coordinates globally distributed delivery, sales, subject-matter experts, and partners; performs due diligence, supports SOW negotiations, and transitions awarded solutions to delivery. Requires broad infrastructure services expertise, solution architecture experience, strong pre-sales capabilities, and executive communication skills.