Leads technical operations for electronic security and audiovisual integration services. Oversees department strategy, staffing, training, quoting, project scheduling, resource allocation, budgets, P&L, revenue forecasting, quality assurance, and customer satisfaction. Partners with sales, finance, business operations, and other divisions to improve profitability and delivery. Manages personnel, operational standards, cross-territory collaboration, and support for multidisciplinary projects.

Develops detailed audiovisual system designs, including signal flows, schematics, rack layouts, networked AV solutions, technical drawings, and bills of materials. Collaborates with sales, project managers, architects, clients, and engineering teams to refine requirements and support implementation. Conducts design reviews, quality checks, troubleshooting, system validation, and value engineering while ensuring designs meet project scope, budget, standards, and client expectations.

Evergreen pipeline for engineering and technical delivery roles, including design engineering, commissioning, solutions architecture, and engineering management. Responsibilities include designing integrated technology solutions, developing system documentation, supporting projects from concept through implementation, collaborating with clients and project teams, and assisting with commissioning and troubleshooting. Roles require expertise in audio, video, broadcast, control, and networking technologies, with periodic travel to regional project sites.