Lead delivery of complex AlayaCare Cloud implementations for US customers: manage project plans, risks, scope, training, testing, and adoption. Guide configuration, deliver training (on-site and remote), facilitate AlayaCare University enablement, drive user engagement and satisfaction, and support cross-functional handoffs and team upskilling. Travel as required for on-site work.

Work on professional-services-led SaaS implementations for large enterprise customers: gather requirements, design workflows, configure the platform, test, train users, mitigate risks, produce documentation, and help keep projects on time and on budget.