Top Tech Jobs & Startup Jobs in Austin, TX

Leads RMCC Americas’ multi-year technology roadmap across data systems, reporting, automation, workflows, and commercial platforms. Translates business priorities into sequenced capabilities, evaluates investments and dependencies, facilitates executive planning, and aligns Technology, Data, Product, vendors, and business stakeholders. Oversees current- and future-state assessments, value-realization frameworks, transition planning, adoption, and operational support. The role requires enterprise technology strategy experience, cross-functional leadership, and travel of up to 10%.

Leads enterprise sales strategy initiatives focused on extended-stay lodging growth. Develops strategic roadmaps, business cases, ROI analyses, go-to-market plans, program charters, performance initiatives, and executive presentations. Partners with sales, product, marketing, finance, operations, technology, and regional teams to influence decisions, align stakeholders, and operationalize global commercial strategies.

Leads global contact center capacity planning, forecasting, headcount, and hiring strategies. Builds predictive staffing models using Python, analyzes contact flows and staffing accuracy, and develops reports with MicroStrategy, Alteryx, and Power BI. Communicates data-driven recommendations to executives, partner managers, vendors, and operations teams while managing planning initiatives and optimizing service levels, customer experience, and costs.