The Revenue Operations Specialist supports effective revenue-generating processes by analyzing data, optimizing workflows, managing technology, collaborating cross-functionally, and monitoring performance metrics.

As a Bilingual Helpdesk Associate, you'll provide Tier 1 support, resolve customer inquiries in English and Spanish, and maintain strong customer relations. Responsibilities include answering calls and emails, activating devices, handling cancellations, and ensuring customer satisfaction while documenting all interactions.