Top Tech Jobs & Startup Jobs in Austin, TX

Provide Level 2 technical support and implementations for MSP clients, troubleshooting desktop/server/network issues, configuring hardware/software, managing backups, EDR remediation, RMM usage, and updating client documentation. Act as escalated resource on service tickets, support projects, maintain certifications, meet KPIs (MTTR, CSAT, utilization, SLA), and coordinate with service coordination and project management.

The Senior Client Sales Executive drives revenue growth, manages a sales pipeline, converts clients, expands existing accounts, and collaborates with teams for success plans and demos.

Serve as a strategic technology advisor for a portfolio of Managed Services clients: develop multi-year technology roadmaps, lead executive reviews, advise on cloud strategy (Azure, AWS, Microsoft 365), cybersecurity, infrastructure modernization, governance, and lifecycle planning. Partner with internal teams to align technology with business goals, measure KPIs, conduct health and maturity assessments, and guide digital transformation and budgeting decisions.

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.

Implement and support NetSuite for clients: lead discovery, configure system, manage data migration, testing and go-live, provide training and product support, and collaborate with project teams to deliver ERP solutions.

Design and propose IT solutions for mid-market clients, collaborating with sales and delivery teams, while driving innovation and process improvements.

Lead end-to-end CRM implementations using Creatio and similar enterprise CRM platforms. Gather and document business requirements, configure out-of-the-box functionality, manage project scope, plans and budgets, lead UAT and training, and ensure customer adoption and ongoing support within a consulting engagement.

The Head of Revenue Marketing is responsible for driving demand generation and transforming go-to-market strategies into scalable pipeline engines, leveraging AI and automation while ensuring accountability and revenue outcomes through cross-functional collaboration.