Top Tech Jobs & Startup Jobs in Austin, TX

Lead planning, coordination, and delivery of complex public-safety software implementations. Manage scope, schedule, budget, risks, and cross-functional teams; provide governance, status reporting, and client relationship management. Maintain project financials, invoicing, and revenue recognition. Ensure CJIS compliance and pass fingerprint-based background checks; support go-live and stabilization activities and improve PM tools and processes.

Lead end-to-end implementations of Versaterm public safety software: scope, configure, test, train, and provide go-live support. Manage project plans, engage stakeholders, resolve technical issues, mentor junior specialists, support pre-sales, and improve implementation processes. Ensure CJIS compliance and pass fingerprint-based background checks.

Support pre-sales by translating customer requirements into enterprise SaaS solutions, delivering tailored demos, qualifying opportunities (MEDDPICC), leveraging AI tools, maintaining demo environments, and ensuring smooth handoff to post-sales while providing product feedback and supporting RFP/RFI responses.

Lead global brand, content and external communications to strengthen Versaterm's market position. Oversee media and analyst relations, executive visibility, product launches, crisis management, content strategy, creative direction, and cross-functional alignment. Build team capability, integrate AI into workflows, and measure impact of communications to drive awareness and growth.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

The Enterprise Account Executive will drive sales of Versaterm's Public Safety solutions, managing client relationships, and leveraging strategic selling techniques to close deals with government agencies.

Lead end-to-end delivery of large, complex Versaterm implementation projects. Define delivery approaches, own executive client relationships, resolve complex integration and configuration challenges, develop standards and mentor implementation staff, and partner cross-functionally on pre-sales and strategy.