Top Tech Jobs & Startup Jobs in Austin, TX

Reviews and reconciles default mortgage insurance claims for accuracy and compliance with investor and insurer requirements. Validates expenses, taxes, insurance, interest curtailments, and claim documentation; identifies and resolves errors before submission. Performs audits, documents claim activity, escalates trends, and meets strict filing deadlines while managing multiple priorities.

Performs financial reconciliation and loss analysis for liquidated mortgage loans, verifies claim proceeds, prepares supplemental claims and posting tickets, and ensures accurate documentation. Investigates avoidable losses, supports quality reviews, follows GSE and government-insured claim guidelines, recommends process improvements, and escalates compliance issues. Requires mortgage default servicing knowledge, accounting and reconciliation skills, strong written communication, attention to detail, and proficiency with Word, Excel, and LoanServ.

Supervise investor reporting and accounting activities for assigned mortgage investor groups. Review monthly reports, remittances, reconciliations, and compliance deliverables; resolve escalated issues; communicate with investors and trustees; and manage reporting deadlines. Lead special projects, investor system setup, process improvements, and documentation. Train, mentor, and help manage staff, including workflow assignment, performance feedback, hiring participation, and ensuring contractual and regulatory requirements are met.

Processes loan-level accounts receivable, reviews vendor invoices, adjusts receivables, provides revenue estimates, reconciles month-end general ledger reports, and maintains balanced accounts payable bank accounts in compliance with company policies, investor guidelines, and applicable laws.

Reviews loss mitigation underwriting decisions, approvals, denials, income calculations, and modification conversions for accuracy and regulatory compliance. Ensures files are complete, properly documented, and tasks are correctly completed in Fiserv. Tracks errors, reports trends, supports process improvements, trains new hires, and assists leadership with projects.

Leads post-close mortgage loan operations across all origination channels, including loan delivery, endorsements, records management, due diligence, compliance, quality control, and risk management. Oversees managers and staff, establishes performance standards, audits operations, resolves issues, develops training, partners with IT on system improvements, and collaborates with capital markets, servicing, treasury, operations, vendors, and senior leadership.

Manages wholesale sales Account Executives and broker relationships across an assigned region. Drives sales goals, coaches staff, develops broker accounts, oversees loan submissions, forecasts production, and ensures compliance with mortgage regulations. Promotes government, conventional, non-QM, and specialty loan products while partnering with operations to improve file flow and service quality. Represents the company at industry events and supports regional budgeting, training, and strategic execution.

Develop and maintain mortgage broker and seller relationships to drive wholesale and correspondent loan production. Identify and approve new partners, explain loan programs and policies, train partners on submission and underwriting systems, manage the loan pipeline, and coordinate with processing, underwriting, closing, and funding teams. Ensure regulatory deadlines and compliance requirements are met while providing strong service throughout the loan process.

Investigates and resolves credit bureau disputes, complaints, inquiries, and reporting corrections. Reviews mortgage servicing records, payment histories, escrow activity, balances, and loan adjustments; submits updates through E-Oscar; ensures compliance with Metro 2, FCRA, RESPA, TILA, CFPB, and company policies; collaborates with internal departments and tracks dispute trends.

Processes loss draft and property damage claims, checks, documents, inspections, and claim packages. Reviews repair estimates, depreciation, costs, and draw eligibility; evaluates exceptions and claim risk; initiates fraud processes when needed; monitors vendor service quality; handles customer inquiries; and ensures compliance with company policies and applicable laws.