Lead and coach a team of communications consultants to develop multi-channel employee benefits communications and strategies, manage projects and workloads, ensure quality and consistency, support client relationships and new business, and build team capability.

Perform financial and actuarial analyses of client claims to develop budgets, rates, benefit costs, and IBNR reserves. Review experience reporting, analyze renewals and carrier proposals, manage underwriting support, prepare client financial presentations, assess client risk and carrier solutions, and support service teams with utilization and reporting guidance.