Top Tech Jobs & Startup Jobs in Austin, TX

Leads Helium 10’s global product management function across the United States and China. Owns roadmap development, innovation delivery, customer discovery, AI-native product development, and direct-to-consumer and omnichannel expansion. Manages product managers, drives cross-functional execution with engineering and design, partners on commercialization, and ensures initiatives deliver measurable business outcomes. Requires deep marketplace and SaaS expertise, strong customer discovery skills, analytical rigor, and experience launching net-new products.

Leads strategic relationships with enterprise brands and agencies, oversees complex retail media strategies across paid search and display, and manages a team of account professionals. Develops growth plans, budgets, marketing calendars, performance reporting, test-and-learn programs, and executive business reviews. Uses Pacvue, Amazon Marketing Cloud, and measurement tools to optimize advertising performance, identify incremental sales opportunities, and improve client outcomes. Serves as a subject matter expert and partners cross-functionally on escalations, product improvements, and process efficiency.

Own strategic relationships with enterprise brands and agencies, serving as a senior advisor on retail media growth. Develop and execute paid search and display strategies across major retail platforms, recommend budgets, analyze performance, identify opportunities, and present executive-level recommendations. Use Pacvue, Amazon Marketing Cloud, and measurement tools to optimize campaigns and deliver insights. Mentor teammates, provide thought leadership, support cross-functional resolution, and improve workflows through technology and AI.

Manage enterprise customer accounts, providing technical support, platform education, issue resolution, account strategy, and growth planning. Serve as a trusted Pacvue and retail media expert, escalate and document technical issues, collaborate with product and engineering teams, develop onboarding content, and improve internal workflows. The role requires strong digital advertising platform expertise, analytical ability, customer management skills, and familiarity with ecommerce and retail media platforms.

Own the technical execution of lifecycle and demand-generation campaigns in HubSpot and Salesforce, including segmentation, workflows, landing pages, attribution, QA, reporting, and email copy. Analyze funnel performance, identify conversion opportunities, and run A/B or multivariate tests using tools such as VWO. Support sales follow-up, improve campaign scalability, and deliver data-backed recommendations that increase conversion.

Own strategic client relationships for retail media accounts, developing paid search and display strategies, budgets, marketing calendars, performance reports, and growth recommendations. Analyze large datasets and retail media KPIs to identify opportunities, improve advertising effectiveness, and align stakeholders. Present business reviews, support product launches, coordinate with internal teams, and streamline workflows using AI tools. The role requires strong e-commerce, digital marketing, account management, analytical, communication, and presentation skills.

The Senior Display Media Account Manager develops and executes digital media strategies, focusing primarily on Amazon DSP, while fostering client relationships, providing analytics, and driving business growth for clients.

Manage client relationships and support retail media strategies across paid search and display campaigns. Analyze retail media KPIs, category trends, sales, pacing, and competitive performance; prepare reports, budgets, marketing calendars, and growth recommendations. Use Pacvue to manage campaigns and identify opportunities across retailer programs, promotions, product launches, and operational improvements. Collaborate with managers and clients to execute plans, communicate trends, and improve advertising effectiveness, traffic, conversion, revenue, and profitability.

Manage client relationships and develop, execute, and optimize display media strategies, primarily through Amazon DSP. Responsibilities include budget allocation, campaign planning, performance reporting, competitive benchmarking, retail media analysis, product launch planning, and identifying sales opportunities. The role also requires educating clients and internal teams on DSP best practices, presenting strategic recommendations, and aligning advertising programs with broader business objectives.

Lead Helium 10’s customer experience organization and strategy across Customer Success, Support, Managed Services, and Sales. Drive product adoption, retention, renewals, expansion, and customer health through scalable human-led and AI-enabled programs. Build teams, processes, playbooks, and technology systems while partnering with Product and Marketing to improve the end-to-end customer journey. Serve as the voice of the customer, shape company strategy, and develop a high-performing leadership culture.