The Customer Success Manager will enhance customer satisfaction through tailored plans, managing accounts, fostering relationships, and promoting solution adoption, while also driving growth opportunities within customer accounts.

Develop and deliver production-ready front-end and back-end code, design within service architecture, debug cross-service issues, mentor teammates, and lead process improvements to ensure high-quality, timely software delivery.

The Marketing Specialist will execute marketing programs, primarily focusing on webinars and email campaigns, to drive engagement and lead generation. They will manage campaign performance and collaborate across teams to enhance marketing efforts.