Top Tech Jobs & Startup Jobs in Austin, TX

Leads global customer master data governance, quality, stewardship workflows, analytics, and continuous improvement across SAP S/4HANA and integrated systems. Partners with Finance, Customer Service, Supply Chain, Commercial, Pricing, and IT; manages data initiatives, compliance, reporting, automation, and SOPs. Supervises and develops a team of 3–5 analysts supporting customer onboarding.

Handles customer inquiries, complaints, email orders, returns, credits, rebills, and shipment issues. Manages the order inbox and open orders, investigates problems, follows up with customers and sales representatives, and ensures timely order resolution and shipment. Requires strong communication, organization, attention to detail, multitasking, critical thinking, and collaborative problem-solving skills.

Supports inside sales and regional account growth for aesthetic products through phone and virtual communication. Manages house, target, new, and vacant-territory accounts; handles inquiries, orders, samples, promotions, and marketing materials. Provides virtual product and program education, answers product-use and safety questions, cultivates customer relationships, collaborates with field sales and management, tracks activity, resolves customer issues, and completes sales reporting and administrative responsibilities.

The Security Engineer will design and implement security controls, enhance security posture, collaborate with IT, and leverage AI tools for cybersecurity. Key responsibilities include managing documentation and leading security initiatives.

Provides professional customer service to AbbVie customers and sales representatives by managing order inboxes, processing email orders, resolving shipment issues, handling returns, credits, and rebills, and responding to inquiries and complaints. The role requires daily open-order management, accurate issue resolution, strong communication, organization, prioritization, critical thinking, and collaboration.

Handle 50-100 daily inbound/outbound calls and emails from healthcare providers and internal teams to process Botox Therapeutic orders, resolve order issues, partner with sales/operations, and meet service-level expectations while delivering professional customer service.

Design and embed application and platform security architecture across software lifecycles. Define reusable security patterns, advise development and DevOps teams, perform threat modeling, guide secure implementations, research and recommend security technologies, and ensure compliance with SOX/HIPAA and enterprise frameworks.

Perform account analysis, claim resolution, and collections for key customers. Monitor risk, negotiate payment plans, reconcile accounts, resolve disputes, and drive cash flow. Use SAP, Qlikview, and Excel to prepare reports, present recommendations to management and customers, lead process improvements, and support cross-functional teams.

Perform account analysis, claim resolution, and collections for assigned customers. Monitor risk, negotiate payment plans, reconcile invoices and deductions, prepare reports and presentations using SAP/QlikView/Excel/PowerPoint, escalate issues, lead process improvements, train staff, and drive cash flow while limiting bad debt and reducing DSO.

Handle 50-100 inbound/outbound calls daily from healthcare providers and internal staff to process orders, provide order status, resolve issues preventing shipments, and coordinate with sales and operations. Use critical thinking to meet service levels and deliver professional customer experiences.