Top Tech Jobs & Startup Jobs in Austin, TX

Generates sales revenue for Allergan Aesthetics facial aesthetics products through primarily phone-based business development. Manages sales quotas, customer relationships, product adoption, portfolio growth, account education, marketing support, product launches, promotions, and order placement. Provides product and procedure training, analyzes account data and market dynamics, identifies new business opportunities, collaborates with field sales and marketing teams, maintains regulatory compliance, and completes administrative reporting.

Leads customer experience representatives through training, coaching, performance auditing, communications, order processing oversight, issue resolution, and escalated customer support. Analyzes metrics, provides feedback, identifies development opportunities, supports management projects, and ensures compliant, accurate processing of customer requests and product-program transactions. The role may involve limited offsite work and travel.

Leads Account Enablement operations by prioritizing workloads, resolving escalations, supporting account setup and onboarding, monitoring SLAs, and ensuring service quality. Partners cross-functionally to address customer needs, conducts quality reviews, trains and coaches team members, maintains process documentation, and supports continuous improvement, reporting, system enhancements, and operational projects.

Leads customer service operations as the team’s escalation point and subject matter expert. Monitors queues, supports staff, processes open orders, handles returns and inquiries, coordinates issue resolution, manages special projects, analyzes metrics, maintains Salesforce knowledge articles, and supports consignment audits. Requires strong leadership, organization, communication, analytical, and problem-solving skills.

Provides customer support for AbbVie customers and sales representatives by managing order inquiries, processing email orders, resolving shipping issues, handling returns, credits, and rebills, and monitoring open orders through shipment. The role requires accurate communication, critical thinking, organization, attention to detail, and collaboration while ensuring timely and professional resolution of customer requests.

Generates revenue and achieves sales quotas for Allergan Aesthetics products through inside sales, account management, consultative selling, product education, and business development. Builds customer relationships, identifies portfolio growth opportunities, supports product launches and marketing initiatives, manages orders and samples, and collaborates with field sales and internal teams. The role also requires maintaining product, competitive, regulatory, and industry knowledge while supporting aesthetic healthcare customers remotely and in person.

Handles 50–100 daily inbound and outbound calls from healthcare providers, sales teams, and administrative personnel. Processes product orders, updates, delivery inquiries, and transactions while resolving issues that could delay shipment. Partners with sales and operational teams to meet service levels, provide accurate information, and deliver courteous customer service. Builds strong customer relationships and serves as a subject matter expert when needed.

Leads customer education and training programs for Allergan Aesthetics, including facilitation, workshop development, content creation, program management, customer engagement, field communications, and training effectiveness evaluation. Partners with sales, brand, agency, and cross-functional teams to deliver engaging learning experiences, manage training-center programs, resolve customer concerns, and improve educational outcomes. The role requires medical aesthetics or pharmaceutical industry experience, instructional design knowledge, technology-enabled training skills, and domestic travel.

Provides advanced administrative support to VP-level executives, including calendar and travel management, email prioritization, correspondence, expense reports, meetings, presentations, files, billing, and office setup. Handles confidential information, coordinates onboarding, manages executive scheduling conflicts, supports teleconferencing technology, and follows corporate purchasing and legal procedures.

Manages inside sales and field coverage for healthcare professional accounts. Uses phone-based selling, account planning, product education, relationship development, CRM and data-entry processes to increase product demand and achieve sales metrics. Provides product information, samples, literature, and program support while following medical, privacy, compliance, and company policies. Coordinates with field sales, marketing, and operations, handles escalations, and mentors less experienced representatives.