Design and oversee scalable, FHIR-based healthcare data architectures for enterprise customers from discovery through implementation and post-go-live. Lead customer-facing design discussions, evaluate ingestion workflows, terminology mapping, performance, deployment, and technical trade-offs. Collaborate with product, engineering, QA, delivery, and technical account teams while documenting reusable architecture patterns and supporting escalations, implementation challenges, and product improvements.

Lead customer implementations of healthcare data platform solutions by configuring the Smile platform, scripting, troubleshooting, designing technical solutions, and providing architectural guidance. Collaborate with customers and internal teams to deliver scalable, secure solutions, support technical analysts, contribute to RFPs, manage concurrent projects, and participate in on-call support.