Top Tech Jobs & Startup Jobs in Austin, TX

Develop and maintain the ServiceNow platform, building custom applications, workflows, integrations, and ITSM automations. The role troubleshoots technical issues, maintains data model standards, integrates ServiceNow with Salesforce, data warehouses, and third-party systems, and follows SDLC practices. Responsibilities include designing REST and SOAP integrations, scheduled jobs, event notifications, and outbound web services, while mentoring junior developers and recommending platform enhancements.

Processes credit and debit card fraud cases using fraud detection systems, conducts inbound and outbound calls, identifies fraudulent activity, and helps mitigate losses for credit union members and institutions. The role requires accurate case handling, multitasking across systems, customer service, analytical judgment, performance target achievement, and participation in training. It is remote and requires a secure home office, reliable high-speed internet, and specified technology setup.

Leads fraud and risk management relationships with assigned financial institutions. Provides consulting on fraud mitigation, operational gaps, process improvements, investigations, compliance, and risk remediation. Coordinates service tickets, projects, escalations, reporting, training, and executive presentations while partnering with internal teams and clients. Requires financial services and fraud or risk expertise, analytical skills, payments-system knowledge, project coordination, and occasional travel. The role is remote and includes periodic 24/7 on-call coverage.

Manages strategic relationships with major credit union clients, serving as a trusted advisor and enterprise relationship manager. Develops account strategies, identifies revenue growth and cross-selling opportunities, negotiates contracts, delivers business reviews, and oversees escalated issues. Partners with internal teams on implementations, product development, and client initiatives while maintaining accurate Salesforce account plans. Requires deep knowledge of payments, ecommerce, card processing, financial services, and executive-level consultative selling.

Develop, test, maintain, and support secure, scalable full-stack Java applications with Angular user interfaces. Write complex code and SQL, create technical designs and documentation, conduct code and design reviews, and ensure compliance with security, audit, regulatory, and SDLC requirements. Collaborate with architects and business partners in an Agile/Scrum environment, lead project delivery, mentor globally distributed junior engineers, and participate in on-call support.

Leads enterprise product and project intake, translating requests into business and technical requirements, assessing feasibility, impacts, risks, dependencies, compliance, and organizational value. Facilitates cross-functional prioritization across Product, Technology, Sales, Operations, Procurement, and Service; manages intake governance, documentation, SLAs, KPIs, and handoffs. Provides executive insights on portfolio trends, supports business cases and PLC initiation, and continuously improves intake processes using Lean-Agile and portfolio management practices.

Oversee annual merit, incentive compensation, bonus, and performance management programs in Workday. Lead system configuration coordination, testing, reporting, governance, communications, and stakeholder support. Produce compensation analyses, dashboards, and compliance reports; maintain documentation and controls; and partner with HR, Payroll, Talent Acquisition, and business leaders. Provide backup support for executive compensation programs, including LTI, DCP, and SERP administration, while contributing to strategic compensation initiatives and process improvements.

Manage the AI opportunity roadmap for Risk Services, prioritizing use cases, coordinating internal data science teams and external vendors, translating business needs into requirements, and supporting AI governance, compliance, explainability, auditability, implementation, adoption, and benefits realization. The role focuses on business outcomes and solution delivery rather than hands-on model development.

Leads the organization’s cloud financial management strategy, including establishing a FinOps Center of Excellence, improving cost transparency, and optimizing multi-cloud spending. Administers Flexera One and native AWS and Azure cost-management tools, develops allocation dashboards and unit economics reporting, and implements tagging, governance, chargeback, and showback practices. Partners with engineering, infrastructure, finance, and leadership teams on cost-effective architecture, billing anomaly resolution, savings initiatives, and cloud usage policies.

Leads pricing development, deal-level profit and loss analysis, financial modeling, and pricing proposals for renewals and new business. Partners with Sales, Client Growth Management, Product, and Finance to develop competitive pricing strategies, analyze market and competitor trends, maximize margins, and support multiple financial services product lines. Presents recommendations to senior management and clients, manages pricing workflows and updates, develops new pricing constructs, and mentors Pricing Analysts.