Top Tech Jobs & Startup Jobs in Austin, TX

Analyzes anomalous network and system events in a 24/7 SOC, conducts threat hunting, investigates endpoint and intrusion activity, and supports incident response. Produces technical reports, performs threat and vulnerability analysis across customer environments, improves SOC processes, builds research labs, and evaluates sandbox technologies. Collaborates with analysts and customers to resolve incidents and communicates findings to technical and non-technical audiences.

Lead product positioning, messaging, sales enablement, content creation, go-to-market launches, competitive intelligence, and campaign support for cybersecurity products. Collaborate with product, sales, engineering, customer success, enablement, and security operations teams to translate technical capabilities into compelling materials for technical and business audiences. Research MDR and adjacent cybersecurity markets, engage analysts and external stakeholders, and develop launch plans, webinars, battlecards, presentations, and customer-facing content.

Designs, operates, and improves scalable cloud and on-premise infrastructure, CI/CD pipelines, Kubernetes platforms, data streaming systems, and observability tooling. Owns AWS reliability, security, cost efficiency, automation, progressive deployments, incident response, and production troubleshooting. Partners with software engineering teams to integrate services and drive continuous improvements in system performance, scalability, and uptime.

Provides expert technical support for complex software issues involving microservices, APIs, integrations, operating systems, cloud platforms, and networking. Escalates and resolves advanced customer cases, collaborates with Engineering and Product, analyzes ticket trends, and mentors junior engineers. Builds and optimizes support workflows using Zendesk automation, Superblocks, n8n, Tines, and webhooks while documenting processes and improving operational efficiency.

Leads sales enablement across Sales, Customer Success, and Technical Support by onboarding GTM hires, translating product and campaign messaging, maintaining content, delivering training, supporting sales tools, coaching reps, and reinforcing sales methodology. The role also manages competitive intelligence, cybersecurity market awareness, certification, knowledge sharing, and training effectiveness measurement while developing scalable AI-assisted enablement solutions.

Own and grow Blackpoint Cyber’s social media presence across LinkedIn, X, Reddit, and YouTube. Develop and publish written, video, and visual content; manage community engagement, Reddit moderation, employee advocacy, social listening, analytics, and crisis communications. Partner cross-functionally with marketing, sales, events, product, campaigns, people, and creative teams to promote cybersecurity content, partner stories, and industry events. Apply AI tools and social SEO best practices to improve workflow and performance.

Drive partner health, product adoption, onboarding, training, and long-term engagement for cybersecurity clients and partners. Provide technical support, prepare partner reviews, document processes, collaborate with GTM and Product teams, and track customer health and KPIs using ChurnZero. The role requires customer-facing technical expertise, security-industry experience, strong communication, analytical skills, and independent remote work capability.

Analyze anomalous network and endpoint events in a SOC, perform lead-less threat hunting and triage EDR/NGAV alerts, develop incident analysis reports, build test labs, refine SOC processes, review sandbox artifacts and provide actionable threat and vulnerability analysis to customers and internal teams.

Lead global SRE team to design, implement, and operate scalable, highly available cloud infrastructure. Drive observability, automation (IaC/CI-CD), cost optimization (FinOps), security hygiene, and post-incident improvements while remaining hands-on and exploring AI tooling for reliability.