Top Tech Jobs & Startup Jobs in Austin, TX

Own Thatch’s positioning, messaging, go-to-market strategy, product launches, segment campaigns, sales enablement, customer research, and competitive intelligence. Partner with Product, Sales, and Growth to support mid-market and enterprise growth, improve adoption, generate demand, and drive revenue through clear narratives and differentiated marketing.

Own the reliability and success of payroll and HRIS integrations. Monitor and troubleshoot connection issues, validate enterprise customer integrations, diagnose API limitations, coordinate with customers and partners, and drive technical problems to resolution. Build scalable runbooks, monitoring practices, documentation, workflows, and automations that improve integration reliability, customer experience, and engineering efficiency.

Analyze product and operational data to guide roadmap decisions, define metrics, evaluate experiments, uncover user friction, and build reliable dbt models, dashboards, and analytical tools. The role partners closely with Product and Operations, improves data quality and instrumentation, and translates complex findings into actionable recommendations. It requires strong SQL, Python, experimentation, data modeling, visualization, and product judgment skills.

Own and build reliable analytics data products: define metrics, create and maintain dbt models, design dashboards for growth/finance/ops, improve data quality via testing and monitoring, and enable self-serve analytics for stakeholders.

Own the strategy and roadmap for Thatch’s financial infrastructure, including its ledger, money movement, banking integrations, treasury operations, and financial products. Partner with Engineering, Finance, Operations, Legal, and Compliance to build reliable, scalable, auditable systems. Improve payment economics, evaluate card and credit opportunities, and ensure financial systems support reconciliation, reporting, regulatory requirements, and company growth.

Owns corporate IT systems and access infrastructure in a Mac-first environment. Responsibilities include endpoint compliance, identity and access management, conditional access, privileged access workflows, MFA enrollment, employee onboarding and offboarding, SaaS governance, hardware provisioning, security remediation, documentation, and automation. The role partners with IT and Security leadership to maintain the company’s security posture and scale secure operations.

Own Thatch’s communications strategy across earned media, thought leadership, and organic social. Build reporter relationships, secure meaningful coverage, shape company and executive voices, and turn healthcare data and trends into compelling stories, reports, and viewpoints. The role combines strategic leadership with hands-on pitching, writing, posting, and narrative development to expand Thatch’s relevance beyond B2B healthcare benefits.

Own and grow Thatch Market’s partner ecosystem by managing existing relationships, identifying expansion opportunities, sourcing and closing strategic healthcare and service partners, and structuring commercial agreements. Collaborate with Product, Engineering, Marketing, and other teams to launch partnerships, resolve issues, and drive long-term partner success.

Owns product engagement and lifecycle initiatives across email, SMS/RCS, transactional messaging, and in-product experiences. Identifies user friction, builds and tests personalized journeys in Braze, manages targeting and triggers, and measures engagement and conversion outcomes. Partners with Product, Engineering, and Data on broader solutions, using analytics and experimentation to improve member, employer, and broker experiences.

Own payroll deduction reconciliation, review discrepancies, trace errors to root causes, manage escalations, and partner with Engineering to automate manual processes. Build SOPs and audit trails, monitor queue health and reconciliation accuracy, and report risks to Operations and Finance leadership. The role requires strong judgment, analytical ability, financial data expertise, and experience improving reconciliation or control processes in a fast-paced environment.