Top Tech Jobs & Startup Jobs in Austin, TX

Leads day-to-day operations for a partner-delivered services program, including partner onboarding, governance, opportunity routing, engagement monitoring, performance management, reporting, and business reviews. Coordinates Sales, Services, Practice, Delivery, and external partners to improve capacity, customer outcomes, profitability, and operational consistency. Manages project coordinators, supports forecasting and capacity planning, resolves escalations, and drives continuous process improvement.

Supports the Optimization team with business data collection, mapping, cleaning, analysis, and content projects. Maintains project documentation and databases, participates in project meetings, and collaborates with operations and sales teams to identify data challenges and improvements. The role requires basic proficiency with Microsoft Office, strong organization, communication, problem-solving, time management, attention to detail, and willingness to learn. A related bachelor’s degree is required or in progress.

Maintains the company’s Code of Ethics and Business Conduct, advises on corporate governance, conducts compliance risk assessments and audits, develops ethics policies, supports training, manages confidential complaints, and monitors legal and regulatory requirements across business segments.

Leads commercial strategy and executive customer engagements for SHI Agentic across healthcare, manufacturing, supply chain, or finance. Owns discovery, solution scoping, pricing, deal cycles, contract closure, and expansion into managed services. Builds C-suite relationships, translates agentic platform capabilities into industry-specific solutions, develops repeatable playbooks, and partners with Forward Deployed Engineers on delivery. Requires deep vertical expertise, consultative sales ability, AI or agentic solution experience, and substantial travel.

The Commercial Account Executive develops new and existing customer relationships, generates sales opportunities, creates pricing proposals, and meets revenue and profit targets. Responsibilities include prospecting, consultative selling, account management, negotiations, closing deals, coordinating with internal teams and external partners, presenting tailored IT solutions, monitoring competition, and participating in industry events. The role requires residence in or relocation to Austin, customer travel, and at least 50% time meeting customers outside the office.

Leads product marketing strategy, positioning, messaging, and go-to-market execution for an enterprise AI solutions portfolio. Develops value propositions, sales enablement assets, customer content, event materials, demonstrations, and thought leadership. Partners with sales, engineering, business leaders, and external partners to support launches, customer engagement, competitive intelligence, and revenue growth. Uses market insights and performance data to improve marketing programs.

Supports dashboards, reports, datasets, data transformations, and reporting pipelines using tools such as Power BI, SQL, and Microsoft Fabric. Assists with data validation, documentation, dashboard testing, production support, and ad hoc stakeholder requests while learning analytics engineering, business intelligence, data modeling, and visualization best practices in a sprint-based environment.

Leads product marketing strategy, positioning, messaging, and go-to-market execution for SHI’s AI solutions portfolio. Develops value propositions, sales enablement materials, customer content, event messaging, demonstrations, and thought leadership. Partners with business leaders, sales, engineering, marketing, and external partners to support launches, customer engagement, competitive differentiation, and revenue growth. Monitors market trends and performance data to improve marketing programs.

Manages customer contract and subscription lifecycles from onboarding through renewal and expansion. Serves as a trusted advisor on agreements, pricing, entitlements, purchasing programs, and financial events. Coordinates with sales, customer success, finance, operations, and partners to ensure accurate, compliant contract execution, mitigate risks, support retention, and maintain customer satisfaction. The role also manages renewals, amendments, upgrades, invoicing, and customer lifecycle records while providing proactive guidance and relationship management.

Manages enterprise customer relationships for managed IT services, serving as a strategic advisor and coordinating cross-functional teams. Develops success plans, measures ROI and KPIs, leads governance and executive business reviews, monitors customer health, manages renewals, identifies expansion opportunities, drives service adoption, and supports advocacy programs. The role requires executive communication, analytical thinking, commercial acumen, and experience in technology, cloud, managed services, ITAM, FinOps, or consulting.