Top Tech Jobs & Startup Jobs in Austin, TX

Conduct cold calling and prospecting, develop customer relationships, support IT solution selection, manage quotes and orders, and oversee sales cycles for medium to large business accounts. The role requires meeting sales quotas, coordinating customer meetings, collaborating with internal resources, and delivering consultative customer service. Responsibilities include growing existing accounts, addressing client concerns, and identifying solutions to IT challenges.

Designs tailored data center, cloud, network, security, collaboration, and services solutions for enterprise customers. Partners with account executives, customers, OEMs, and technology providers to assess infrastructure environments, identify opportunities, support technical selling, manage solution pipelines, and develop strategic accounts. Provides product training and technical education to sales teams and customers while serving as a trusted IT advisor. The remote role requires residence near Austin, Texas and travel to company, partner, and customer events.

Develops positioning, messaging, go-to-market plans, solution offerings, launches, campaigns, sales enablement, and thought leadership for SHI’s software and cloud portfolio. Partners with Microsoft, AWS, GCP, sales, technical, and marketing teams to translate complex cloud, licensing, managed services, and partner capabilities into differentiated customer value propositions. Uses market insights and performance metrics to drive pipeline, adoption, partner engagement, and revenue growth.

Manages customer contract and subscription lifecycles from onboarding through renewal and expansion. Serves as a trusted advisor on agreements, pricing, entitlements, purchasing programs, and financial events. Coordinates with sales, customer success, finance, operations, and partners to ensure accurate, compliant contract execution, mitigate risks, support retention, and maintain customer satisfaction. The role also manages renewals, amendments, upgrades, invoicing, and customer lifecycle records while providing proactive guidance and relationship management.

Conduct outbound prospecting through cold calls, email, LinkedIn, and other channels to generate new business opportunities. Research target accounts, engage decision-makers, qualify prospects, uncover technology needs, and schedule discovery meetings for Account Executives. Maintain consistent follow-up, collaborate on account strategies, track interactions in CRM and sales engagement platforms, and meet activity, meeting-setting, and pipeline-generation goals.

Leads enterprise modern endpoint strategy, governance, lifecycle management, security, automation, and operational maturity across mobile, desktop, and virtual devices. Oversees Intune and UEM adoption, zero-touch provisioning, application deployment, compliance, endpoint protection, vendor and carrier relationships, Tier 3 support, KPI reporting, and cross-functional migration initiatives. The role is hybrid in Somerset, New Jersey or Austin, Texas, with 20% travel.

Provides Level 1 technical support for hardware, software, applications, and end-user service requests. Diagnoses and resolves incidents, manages tickets, documents solutions, communicates technical information, and escalates complex issues. The role supports Windows environments, uses incident management systems, meets service desk performance targets, and works onsite with flexible hours.

Manage day-to-day Microsoft customer account operations: prepare and validate quotes (CSP, EA, MPSA), coordinate order/contract/entitlement processing, handle licensing transactions and pricing validation, support Licensing Strategists, improve operational processes, and maintain customer and partner relationships to drive retention and satisfaction.

Supports managed services billing, invoicing, vendor coordination, and billing data analysis. Resolves billing issues, audits invoices, creates reports and dashboards, documents process improvements, and serves as a billing subject matter expert. Coordinates projects from discovery through completion, manages requirements, communicates with stakeholders, and supports system changes. The role is office-based in Austin, Texas, with 10% travel.

Partners with sales to discover customer requirements, design and validate collaboration and Modern Workplace solutions, and deliver technical demonstrations. Supports proposals, RFPs, solution scoping, partner enablement, technical presentations, and sales-cycle strategy. The role requires knowledge of data center infrastructure, cloud, virtualization, automation, storage, disaster recovery, and collaboration technologies, along with the ability to maintain partner certifications and travel to customer and partner events.