Lead customer implementations from kickoff to go-live: gather requirements, configure the Esper platform, structure data, train administrators, and coordinate cross-functional teams to ensure successful onboarding and scalable configurations.

Lead SaaS onboarding projects to drive time-to-value, enforce configuration guardrails, manage change and project health, coordinate cross-functional teams, and ensure a clean handoff to Customer Success while identifying expansion opportunities.

Drive top-of-funnel pipeline by prospecting, making high-volume outreach (60+ calls/day), scheduling demos for AEs, qualifying opportunities, executing outreach sequences, and meeting monthly demo and qualification quotas while partnering with sales and marketing.