As a Legal Ops Assistant, you will handle various overflow tasks to support Case Managers, conduct client check-ins, and manage case updates in a fast-paced environment.

Serve as the white‑labeled front desk for multiple law firms: answer inbound calls/messages compassionately and professionally, triage and route requests, document communications, and maintain responsiveness to protect client trust and ensure seamless legal operations.

Case Managers at Finch handle operational tasks in pre-litigation, including opening insurance claims, managing medical and police reports, and resolving lien issues, enabling attorneys to work effectively.