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As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The role involves leading a team of Technical Account Managers to drive technical adoption and best practices, improve customer health outcomes, and ensure production resiliency across strategic enterprise accounts.

The Account Executive will sell Redis Enterprise, manage a sales pipeline, build client relationships, and exceed quota targets while employing a consultative sales approach.

The Regional Account Executive will formulate and execute a sales strategy, build a sales pipeline, and exceed quota objectives while developing relationships with enterprise customers.

The Director of Technical Account Management is responsible for leading a regional team, executing TAM strategy, driving customer retention, and ensuring technical excellence for enterprise customers.

The Technical Partnership Lead will oversee the Redis-Azure partnership, ensuring alignment in product strategies, deep technical engagement, and monitoring of production systems to foster growth and innovation.

The Strategic Account Executive role focuses on selling Redis Enterprise, building sales strategies, developing pipelines, and exceeding sales targets through strong customer relationships.