Leads QA automation initiatives by developing and maintaining automated functional, regression, API, and integration test suites for Guidewire software and mobile applications. Improves CI/CD pipelines, performs root cause analysis, drives quality improvements, collaborates with developers and product owners, and mentors junior QA engineers.

Leads business process improvement and organizational transformation initiatives. Analyzes workflows, maps processes, identifies inefficiencies, applies Lean and Six Sigma methods, evaluates performance data, recommends automation solutions, and partners with cross-functional leaders to implement scalable improvements and drive change adoption.