Top Tech Jobs & Startup Jobs in Austin, TX

Provide remote customer support for insurance products: answer calls, process claims and forms, explain coverage and payments, assist with renewals, and resolve policy issues.

Respond to customer inquiries about orders, returns, shipping and payments. Resolve complaints, guide customers through order processes, and coordinate with logistics to track orders and manage inventory.

Provide remote support to patients, providers, and clients on healthcare plans, insurance, claims, medical billing, and complaints. Maintain records and resolve inquiries promptly.

Provide remote customer support for banking inquiries, process transactions (deposits, withdrawals), troubleshoot online banking issues, maintain accurate account records, and assist customers with financial products.

Provide remote support for online retail orders: respond to inquiries, assist with shipment tracking, process refunds/exchanges/cancellations, and inform customers about promotions and product availability.

Handle customer inquiries via calls, emails, and chats; resolve issues, process orders, maintain records, follow up on open issues, and improve the customer experience.

Provide remote technical support for product issues, assist customers with setup, installation, and troubleshooting, maintain detailed records of issues and resolutions, and deliver product guidance and knowledge to customers.

Provide customer assistance via live chat, email, and social media; troubleshoot product/service issues; maintain accurate interaction records; and collaborate with teams to resolve complex issues.

Handle inbound/outbound calls, resolve customer inquiries and complaints, document interactions, provide product recommendations, and explain company policies in a remote call center environment.

Enter, verify, and update data accurately in company databases; assist with organizing and processing documents; maintain confidentiality and data security while ensuring data quality.