Advises online students on tuition payment plans, financial aid options, and application procedures. Collects and verifies documentation, maintains accurate student records, and ensures compliance with federal and university policies. Collaborates with internal departments, counsels students regarding balances and financing solutions, responds to inquiries, and supports registration and retention initiatives. The role requires strong communication, problem-solving, attention to detail, computer skills, and availability for evening or weekend schedules.

Provides academic leadership and operational oversight for computer science and computer information systems programs. Leads curriculum development, assessment, accreditation compliance, faculty recruitment and evaluation, student success, program improvement, and institutional reporting. Collaborates with academic and university partners, teaches courses annually, supports enrollment initiatives, and represents the program on committees. Requires regular campus presence while maintaining a remote-friendly schedule.