Owns the full customer lifecycle from discovery and technical workshops through demos, POCs, ROI modeling, integrations, implementation, go-live, and production handoff. Builds sandboxes, architecture diagrams, simulations, and reusable technical assets while partnering with Product, Engineering, and CSM. Requires strong customer-facing communication, scripting and API skills, enterprise architecture fluency, and comfort managing complex pilots and ambiguous processes.

Lead product strategy and execution for Nash's logistics platform, integrating enterprise systems (OMS/WMS/TMS/POS) and AI models. Drive discovery, prioritize features, scope requirements, validate with customers, support launches, build enablement materials, and measure product impact to deliver operational value for large enterprise customers.