Welcomes and assists visitors, manages check-ins, verifies information, answers calls and questions, supports forms, maintains a calm front desk, and uses scheduling systems and databases. The role requires strong organization, multitasking, confidentiality, professionalism, and a service-oriented attitude. No specialized industry experience is required, but candidates need at least one year in a fast-paced service role and a high school diploma or GED.

Leads client sales and service interactions by building supportive relationships, educating individuals on options, addressing concerns, and guiding next steps. Models excellent communication and service for the team, provides leadership and motivation, and adapts to support other roles. Requires sales and customer service experience, strong emotional intelligence, problem-solving skills, and the ability to remain calm under pressure.