Top Tech Jobs & Startup Jobs in Austin, TX

Build and close outbound enterprise sales pipelines for a new payroll-giving scholarship program. Sell consultatively to HR, Total Rewards, Benefits, CSR, Finance, Legal, Payroll, and executive stakeholders at employers with 10,000+ employees. Explain payroll deduction and tax-credit mechanics, manage complex implementations, support successful program launches, and capture market intelligence to shape messaging, ideal customer profiles, and the go-to-market playbook.

Write feature stories, blog posts, newsletters, landing pages, ads, and social copy about athletes, coaches, and program life. Conduct interviews, manage an editorial calendar, coordinate with video/marketing, and measure content performance to improve engagement and lead generation.

Manage outreach, close and onboard athletic facility partnerships across Texas, maintain ongoing partner relationships, track referrals and partner performance, and report results to leadership.

Manage the school's billing operations: generate invoices, record and reconcile payments, follow up on past-due balances, answer family billing questions, maintain audit-ready account records, and provide weekly billing status reports to leadership.

Perform outbound and inbound outreach to prospective families and athletic facility partners, qualify leads through discovery conversations, book calls and campus visits, manage and log activity in the CRM, and report weekly pipeline and results to leadership.

Handle parent support tickets in Zendesk, answering questions about schedules, billing, academics, athletics, and campus logistics. Resolve issues end to end, coordinate escalations, maintain accurate ticket tagging and macros, identify recurring problems, and communicate clearly and warmly. The role requires reliable full-time coverage during U.S. Central Time business hours and includes using AI tools to improve response efficiency.

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

Own and grow the Texas Sports Academy family community through daily engagement, communications, virtual and in-person events, speaker coordination, member support, and a rolling events calendar to keep families connected.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Provide advisory services to assess and improve ManageEngine Endpoint Central for a macOS fleet: recommend packaging and deployment best practices (PKG/DMG), patch/update scheduling, repository/version control, integration with MDM/ITSM/security tools, troubleshoot complex deployment issues, improve documentation, and coach internal IT staff during periodic strategy check-ins.